Smartphone App Accounts

Creating An Account

You will need to create a smartphone app account in order to log in to the smartphone app to validate tickets.

If you need other people to validate tickets, they will also need to have a smartphone app user account created for them.

To create the account, go to the Users page.

Click on the Add User button under the Smartphone App Users section.

On the new page, fill out the form with their details, and grant access to specific events, and permissions.

Users can log in either using a username and password or from other Single Sign-On platforms such as Google, Microsoft, LinkedIn, Apple, and Facebook.

If Single Sign-on is required, the email address entered on the form should also be associated with the sign-on platform.

Instructions on how to complete the sign-on setup will then be emailed upon submission of the form.

Making Changes

To make changes to a smartphone user account, go to the Users page.

Find the record you want to edit, under the Smartphone Users section, then use the Actions menu to find the correct option to use.