Attendee Account

The Attendee Account

As an attendee, you can create an account, on Ticketing.events, to manage all the tickets booked through the platform.

Log in or sign up for your account using the email address that you purchased tickets with. You can also sign up using Google, Facebook, Microsoft, Apple, etc, as long as the email address associated with those platforms is the same as the one used to purchase tickets.

Inside your account, you will be able to see all the tickets in one place.

Under the Actions menu, there are options to manage the tickets, make changes, or view event privileges if any.

Managing Tickets

On the tickets table, find the tickets that you’re interested in, then go to the Actions > Manage Tickets option.

On the page that follows, you can:

• Change the name of the attendee or invite other guests, in cases where there are multiple tickets.
• Email, view, print, or save the ticket to Passbook/Wallet or NFC tags.
• Delete the ticket.
• If enabled by the event organizer, request refunds.

Profile Changes

To edit the profile details the event organizer has and can see about you, including your contact preference, go to the Edit Ticket Profile option.

Event Privileges

If the event organizer has set up perks based on the ticket types that you have, go to the Event Privileges option or page to view them.

Deals & Offers

If the event organizer has set up discount offers to be redeemed from local businesses, you can claim them in your account and use your ticket to redeem them.

Contacting The Event Organizer

Option 1

If you’re logged in to your Attendee account, go to the Contact option, under the Actions menu, to find the event organizer’s email address.

Option 2

If you have an e-ticket, you can also find their contact details in the Event Organizer Info section.

Alternatively, you can also contact the event organizer using the contact form from the event’s page itself.

Option 3

From the event page where you booked the ticket, go to Options > Contact.

NFC Tags

You can save your tickets to NFC tag wearables such as wristbands, bracelets, key fobs, badges, lanyards, etc.

Saving tickets to NFC tags can be useful for offline access, e.g. when you don’t want to print tickets or don’t want to rely on the smartphone.

To write to NFC tags, click on the “Save To NFC Tags” button from your e-tickets or ticket management page.

On the subsequent page, you’ll have the option to use our iOS and Android apps or Chrome For Android browsers.

Use the relevant buttons to write to the NFC tag, then verify that the tag was encoded correctly.

Our apps don’t lock the NFC tags, so you can reuse them for other data, etc.

App

If you use Google Chrome, you can access your account from a desktop or smartphone app.

Simply install it when prompted to, from your account or the browser.