Setting Up Custom Fields

With the Custom Fields feature, you can create extra input fields to capture data from attendees.

These input fields are displayed on the page where attendees enter information whilst booking their tickets.

To set the Custom Fields up, go to the Events page, find the event on the table, then go to Actions > Edit Event > Edit Tickets Page.

On the new page, scroll down to the Custom Fields section, then enter the questions you want the platform to ask.

Questions – enter what the app should ask.
Mandatory – if set to Yes, the Question must be answered.
Answer Type – the choice made here determines how the answer to the question is presented.
Options – this is relevant if the Answer Type requires it.
Show On Attendee Table – if set to Yes, what was captured will be shown on the Attendees page.

All captured data can be exported too.

You can set up a custom field that forces a user to enter a valid code before they’re allowed to book a ticket.

The code acts like a password that grants access to a limited feature.

When a user is filling out their details when booking a ticket, they would be prompted to enter the access code.

You would need to specify what those valid codes are in your account.

There are two ways of doing so. The codes can either be specified as comma-separated values, or from a remote CSV file.

This feature only works when using Google Sheets as the source of the data.

Note – the app will continually check for changes in the Google Sheets spreadsheet.

Open a new Google Sheet file.

In cell A1, ensure that it has a title named Codes.

In the other subsequent cells, enter the access codes you want.

After that, go to File > Share > Publish To The Web.

In the prompt that then appears, select the Link tab.

Select the sheet’s name, e.g. Sheet 1, then select Comma-separated Values (.csv).

Under the Published content and settings, choose the name of the sheet, then check the box Automatically republish when changes are made.

Click on the Publish button, then copy the share URL provided.

Back in your account, go to the Custom Fields section.

Under the Answer Type column, choose Access Code Remote.

Under the Options column, enter the Google Sheets URL that you copied.

Under the Questions column, enter any value that the user should be prompted with.

Go to the Custom Fields section.

Under the Answer Type column, choose Access Code Sheet.

Under the Options column, enter comma-separated values that comprise the access codes.

Under the Questions column, enter any value that the user should be prompted with.