Event Privileges Validation

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There are three main ways to validate access to Event Privileges.

  1. via Smartphone Apps
  2. from a browser
  3. using a Windows Desktop App

Smartphone Apps

Our Android or iOS apps can be used to validate event privileges online or offline.

Log in using your account’s email address and password.

If you have a team, create Smartphone App user accounts for them to log in with.

Once logged in, choose the event. On the next screen, choose the date, then tap on Special Access.

On the screen that follows that, choose the event privilege then scan the attendee’s QR code ticket.


From the Events page, on the table go to Actions > Event Privileges.

On the Event Privileges page, on the table, choose the correct privilege, then go to Actions > Validate Access.

On the new page, select the event, then use the search functionality on the table to search for the attendee or ticket.

When found, click on the Validate button.

If you have a QR Code (2D) keyboard wedge scanner, scanning the QR code tickets will automatically trigger a search for the ticket ID on that table.

Windows Desktop App

From your account download the Windows Desktop App.

Install it on your computer, then log in using your account’s email address and password.

Once logged in, go to the Events page. Choose the event you want then click on Import Now. Ideally, this should be done when the ticket sales are over so that everyone’s information can be imported.

Configure the Android or iOS app to use the Windows Desktop address. Go to Settings (swipe left), then enter the Windows Address as shown by the Windows App.

On the Windows App, go to the Smartphone Access page. Scroll down to the table, then click on Add User. These users can then log in to the smartphone app, and validate tickets. The ticket validation process is the same as the one described above.

Once all the ticket validation is complete, go to the Events page, then follow the prompts to sync the scanned data with the platform.