Messaging Archives – Ticketing.events https://kb.ticketing.events/knowledge-base/category/messaging/ Knowledge Base Wed, 19 Mar 2025 12:05:13 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 Push Notifications https://kb.ticketing.events/knowledge-base/push-notifications-2/ Tue, 05 Nov 2024 07:10:37 +0000 https://kb.ticketing.events/?post_type=epkb_post_type_1&p=962 Keep attendees updated by sending push notifications to their browsers.

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]]> Web push notifications are notifications that can be sent to a user via desktop and mobile web. These alert-style messages slide in at the top or bottom right-hand corner of a desktop screen, depending on the operating system, or appear on a mobile device in a manner nearly identical to push notifications delivered from apps. Website push notifications are delivered on a user’s desktop or mobile screen whenever their browser is open — whether or not the user is on the website.

Scheduling push notifications

Ticketing.events platform can be set up to send push notifications to those who opted to receive them.

The notifications are set up on a schedule, up to five days in advance, and can be used for reminders, important alerts, or marketing.

To set up the push notifications, go to the Attendees page.

After that, go to Actions > Push Notifications.

On the new page, choose an event with attendees you want to contact.

Click on the Next button, then compose your message.

After that, choose the day and time and schedule, up to five days in advance; then enter a title to identify the notification.

Making changes to the schedule

To make changes, scroll down to the bottom.

On the table, go to Actions > Edit. Other options include reviewing the SMS message or deleting the entire schedule.

Viewing the schedule status

To view the schedule status, scroll to the Scheduled Push Notifications table.

Attendee Account

Messages sent via push notifications are also available to view in attendee accounts.

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]]> Email Notifications https://kb.ticketing.events/knowledge-base/email-notification/ Sat, 12 Oct 2019 00:28:28 +0000 https://kb.ticketing.events/?post_type=epkb_post_type_1&p=253 Schedule email messages that go to attendees informing them of changes, news. and other important things.

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]]> Scheduling email notifications

Ticketing.events platform can be set up to send emails to the attendees who opted to receive them.

Emails can be set up on a schedule, up to five days in advance, and be used for reminders, important alerts, etc.

To set it up, go to the Attendees page.

After that, go to Actions > Email.

On the new page, choose the event to target the attendees from.


Click on the Next button.

On the new screen, compose the message.

After that, choose the day and time schedule, up to five days in advance; then enter a title to identify the message schedule.


Making changes to the schedule

To make changes, scroll down to the bottom.

On the table, go to Actions > Edit. Other options include the ability to review the message or to delete the entire schedule altogether.

Viewing the schedule status

To view the schedule status, scroll to the Scheduled Emails table.

The table will show the number of attendees scheduled to be emailed, and after the emails have been sent, the number of emails delivered, and the number of those who viewed it.

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