Before scanning the QR Codes for offer validation, the app needs to be set up correctly.

Setting Up The App

On the smartphone app, swipe left then go to Deals & Offers.

On the new screen, tap on the Scan Merchant Setup QR Code button.

Note – you only need to do this once per business profile, per scanning device.

The Merchant QR Code is available from the Deals & Offers > Businesses page.

Find the business profile on the table, then go to the Actions > Merchant QR Code menu.

Once the QR Code has been scanned, on the smartphone app, under the Available Offers dropdown, choose an event or an offer then tap on the Continue button.

Validating The Offer

Tap on the Scan Offer QR Code button.

The QR Code to be scanned can be an attendee’s ticket or a QR Code that they have shared.

If the QR Code and the offer associated with it are valid, the app will display the discount amount, attendee’s name, opt-in request button, and, optionally, a POS barcode that can be scanned by the POS scanner if necessary.

Getting Opt-in Consent

Upon validating an offer, you can get the customer’s consent to receive online or in-store offers in the future.

These types of offers are made available in the attendees’ accounts which they can accept and redeem later.

This feature is useful for generating repeat business.

The post Deals & Offers Validation appeared first on Ticketing.events.

You can use the notes feature to enter guest names and other notes to be displayed for specific attendees after their tickets have been validated.

These notes can include data such as seating arrangements, table numbers, special attendee requirements, e.g dieting requirements, and so on and so forth.

The notes can advise the person validating the tickets to take a specific action. The notes are also shown on the checked-in attendees’ table.

Setting up ticket validation notes

To set up the ticket validation notes, go to the Attendees page.

On the new page, go to Actions > Add Ticket Validation Notes.

On the Notes page, search for the attendee by name or ticket type.

Once a match is found, enter your notes in the Notes column.

The post Validated Ticket Notes appeared first on Ticketing.events.

To account for the attendees present in a venue at any moment, you need to scan their tickets when they enter and leave the venue.

Our Android or iOS apps can validate tickets from those entering or exiting a venue.

To do so, the tickets first need to be validated.

Once a ticket has been validated when exiting the venue, the ticket should be validated; and then validated again when entering the venue.

Scanning QR Codes

Go to In/Out of Venue > Re-scan Tickets on the smartphone app.

Once the QR code has been scanned, the app will display whether a ticket is valid for re-entering or exiting a venue.

When attendees re-enter a venue, valid tickets would only be from those who exited the venue and had their tickets validated on the way out.

Using Redemption Codes

Redemption codes are random numbers the platform generates when attendees request it from their accounts or tickets.

To validate the redemption code, on the smartphone app, first choose the event once logged in.

On the following screen, choose the event’s date, then scroll to Redemption Codes.

Tap on Movement Validation.

On the next screen, enter an attendee’s redemption code, then tap on the Validate button.

The app will then display whether a ticket is valid for re-entering or exiting a venue.

When attendees re-enter a venue, valid tickets would only be from those who exited the venue and had their tickets validated on the way out.

Triggering Notifications

Upon validation of the ticket, automated notifications can be triggered. They include push notifications, webhooks, Google Spaces and Microsoft Teams chat notifications, and Zapier of Microsoft Power Automate workflows.

The post Movement Validation appeared first on Ticketing.events.

The same tickets used to admit an attendee to an event can also be used to grant access to an event’s privileges.

Validating the tickets

After the ticket validation has occurred, the privileges offered will be shown to the person doing the validation, where he or she can take the required action.

Tickets can be validated via smartphone apps, the web app or the Windows desktop app.

Validation via smartphone apps

Our Android or iOS apps can be used to validate event privileges online or offline.

To do so, log in using your account’s email address and password.

If you have a team, create Smartphone App user accounts for them to log in with.

Scanning QR codes

Once logged in, choose the event.

On the subsequent screen, choose the event’s date, then tap on Special Access or Event Privileges.

On the screen that follows that, choose the event privilege then scan the attendee’s QR code ticket.

Using Redemption Codes

Redemption codes are random numbers the platform generates when attendees request it from their accounts or tickets.

Once logged in, choose the event.

On the subsequent page, choose the event’s date then scroll to Redemption Codes.

Tap on Event Privileges Validation.

On the next screen, choose the name of the privilege, then enter an attendee’s redemption code, and finally tap on the Validate button.

Validation via the web app

From the Events page, on the table go to Actions > Event Privileges.

On the Event Privileges page, on the table, choose the correct privilege, then go to Actions > Validate Access.

On the new page, select the event, then use the search functionality on the table to search for the attendee or ticket.

Using redemption codes

You can also validate redemption codes from attendees. Redemption codes are random numbers the platform generates when attendees request it from their accounts or tickets.

To use a redemption code, click on the Redemption Code button, then enter the code from the attendee.

Once submitted, the table will be filtered to show who the code belongs to. After that, click on the Validate button.

Using webcams

QR codes on the tickets can be scanned using webcams.

To scan the QR code using a webcam, click on the Webcam Scanning button.

On the prompt that gets displayed, choose the webcam under Video Source, then click on the Start Scanning button.

After that, accept the browser’s permission, then present an attendee’s QR code once the video can be seen.

When a QR code has been detected, the table will be filtered to show who the ticket belongs to. If a result is found, click on the Validate button to validate the ticket.

Using Bluetooth, Wireless or USB Scanners

If you have a Bluetooth/Wireless or USB QR Code keyboard wedge scanner, scanning the QR code tickets will automatically trigger a search for the ticket ID on that table.

If a result is found, click on the Validate button to validate the ticket.

Validation via Windows Desktop App

From your account download the Windows Desktop App.

Install it on your computer, then log in using your account’s email address and password.

Once logged in, go to the Events page. Choose the event you want then click on Import Now. Ideally, this should be done when the ticket sales are over so that everyone’s information can be imported.

Configure the Android or iOS app to use the Windows Desktop address.

Go to Settings (swipe left), then enter the Windows Address as shown by the Windows App.

On the Windows App, go to the Smartphone Access page. Scroll down to the table, then click on Add User. These users can then log in to the smartphone app, and validate tickets.

Once all the ticket validation is complete, go to the Events page, then follow the prompts to sync the scanned data with the web app.

The post Event Privileges Validation appeared first on Ticketing.events.

When tickets are booked on Ticketing.events, an email with a QR code is sent to the recipient’s email address.

This QR code contains unique data that can be validated, only once, on the platform. Subsequent validation of the same QR code will fail.

Ticketing.events offers a variety of ways to validate tickets.

Validation via smartphone apps

Our Android or iOS apps can be used to validate QR code tickets online or offline.

To do so, log in using your account’s email address and password.

If you have a team, create Smartphone App user accounts for them to log in with.

Once logged in, choose the event.

On the subsequent screen, choose the event’s date, then how to validate the tickets.

After choosing the validation method, proceed to scan the QR codes.

The results of the scan will be displayed thereafter. If the ticket is valid, the outcome will show relevant attendee details such as their name, ticket type, ticket name, notes, and any other custom data that was captured when the tickets were booked.

Online QR Code validation

To validate tickets online, choose the Validate Online option.

With this option, validated tickets will immediately be viewable in your web account, and also on other smartphone devices.

Offline QR code validation

To validate tickets offline, choose the Validate Offline option.

Before setting it up, you will initially need an Internet connection to download the entire ticket data required for validation. This should be done when there are no more tickets being sold so that the app can have everyone’s data.

Each smartphone app used for offline validation should have its own copy of the ticket data. Thus, the step above should be repeated on each device.

When validating tickets offline:

• Offline scanned data can be synced back to the web app when an Internet connection is present.
• Offline devices do not share information among themselves so a ticket validated on one device will still be valid on another offline device.

Searching for an attendee

If a QR code is not available for scanning, the attendee’s details can be retrieved by an email address search.

Using redemption codes

Another way to validate tickets is by using their redemption codes.

On the Validation Options screen, scroll to Redemption Codes > Ticket Validation.

On the screen that follows that, enter the code an attendee would tell you. Attendees need to click Redemption Codes links in their accounts or tickets for the platform to generate random codes.

These codes are temporary. An Internet connection is required to generate and validate them.

Validation via the web app

To validate tickets from a browser, go to Ticket Validation > Browser-based.

On the new page, select the event, then use the search functionality on the table to search for the attendee.

Click on the Validate button to validate the ticket from the corresponding attendee.

Using redemption codes

You can also validate redemption codes from attendees. Redemption codes are random numbers the platform generates when attendees request it from their accounts or tickets.

To use a redemption code, click on the Redemption Code button, then enter the code from the attendee.

Once submitted, the table will be filtered to show who the code belongs to. After that, click on the Validate button.

Using webcams

QR codes on the tickets can be scanned using webcams.

To scan the QR code using a webcam, click on the Webcam Scanning button.

On the prompt that gets displayed, choose the webcam under Video Source, then click on the Start Scanning button.

After that, accept the browser’s permission, then present an attendee’s QR code once the video can be seen.

When a QR code has been detected, the table will be filtered to show who the ticket belongs to. If a result is then found, click on the Validate button to validate the ticket.

Using Bluetooth, Wireless or USB Scanners

If you have a Bluetooth/Wireless or USB QR Code keyboard wedge scanner, scanning the QR code tickets will automatically trigger a search for the ticket ID on that table.

If a result is found, click on the Validate button to validate the ticket.

Validation via browser extensions

You can install our Google Chrome extension or Microsoft Edge add-on then use a webcam to scan QR code tickets.

Once you have installed the extension/add-on, go to the Scan QR Code Tickets option then choose an event and its date.

You will need to grant permission for the extension/add-on to use your webcam.

When you then scan a valid ticket, the scan results will show the attendee’s name, company, ticket type, ticket name, and validation notes.

Triggering Notifications

Upon validation of the ticket, automated notifications can be triggered. They include push notifications, webhooks, Google Spaces and Microsoft Teams chat notifications, Zapier or Microsoft Power Automate workflows, and to-do tasks.

You can set the notification to be triggered for each check-in or threshold intervals, e.g. every 20th check-in, etc.

The post Event Tickets Validation appeared first on Ticketing.events.