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	<title>Integration Archives &#8211; Ticketing.events</title>
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		<title>AI Chatbot Integration for WhatsApp</title>
		<link>https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-whatsapp/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Mon, 14 Sep 2026 09:48:41 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=1247</guid>

					<description><![CDATA[<p>Hold natural conversations with our interactive AI/SI chatbot directly inside WhatsApp to help streamline workflows when managing events and attendee data.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-whatsapp/">AI Chatbot Integration for WhatsApp</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">With our interactive AI/SI chatbot integration for WhatsApp, you can manage many aspects of your event and attendee data using natural conversation directly within the WhatsApp chat app.</p>



<h2 class="wp-block-heading">What Can Our AI Chatbot Integration For WhatsApp Do?</h2>



<p class="wp-block-paragraph">Our AI chatbot for WhatsApp can streamline common workflows and complete tasks directly in WhatsApp, without switching between apps.</p>



<p class="wp-block-paragraph">The supported functions for event organizers include:</p>



<ul class="wp-block-list">
<li><strong>Attendee Creation:</strong>&nbsp;Create attendees and optionally issue tickets by uploading CSV files or sharing spreadsheet rows through our&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;or&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google Sheets</a> add-ons.</li>



<li><strong>Ticket Issuance</strong>: Issue tickets for a single or multiple attendees.</li>



<li><strong>Check-in Confirmation</strong>: Confirm if a specific attendee has checked in.</li>



<li><strong>Chat Notifications</strong>: Receive sales, revenue, and check-in notifications directly in WhatsApp.</li>



<li><strong>Attendee Search</strong>: Search for attendees.</li>



<li><strong>Profile Updates</strong>: Update an attendee&#8217;s profile or an event&#8217;s status.</li>



<li><strong>To-do Tasks</strong>: Add to-do and other event planning tasks.</li>



<li><strong>Reports</strong>: Generate report URLs that you can import into&nbsp;<a href="https://kb.ticketing.events/knowledge-base/live-data-for-reports-or-viewing/" data-type="epkb_post_type_1" data-id="806">Power BI&nbsp;or&nbsp;Looker Studio</a> for visualization or directly into Excel and Google Sheets for analysis.</li>



<li><strong>Statistics</strong>: Get ticket sales, ticket validation, and revenue earned statistics.</li>



<li><strong>Users</strong>: Create users for both the smartphone and web app.</li>



<li><strong>Promotions</strong>: Generate event QR Codes, obtain event listing URLs, and embed code.</li>



<li><strong>Knowledge Base</strong>: Ask and receive summarised how-to articles.</li>
</ul>



<p class="wp-block-paragraph">Attendees can also get help from our chatbot. </p>



<p class="wp-block-paragraph">Supported functions include:</p>



<ul class="wp-block-list">
<li><strong>Guest Management:</strong>&nbsp;Attendees can update their guest information and manage ticket distribution.</li>



<li><strong>Contact Support</strong>: Attendees can obtain the contact information of the event organizer.</li>
</ul>



<h2 class="wp-block-heading">Setting Up Our WhatsApp AI Chatbot</h2>



<p class="wp-block-paragraph">In your account, go to the <strong><a href="https://ticketing.events/app/chatbots" data-type="link" data-id="https://ticketing.events/app/chatbots" target="_blank" rel="noreferrer noopener">Interactive AI Chatbots</a></strong> page.</p>



<p class="wp-block-paragraph">Under the <strong>WhatsApp</strong> section, click <strong>Connect</strong>.</p>



<p class="wp-block-paragraph">Scan the QR Code that gets displayed to add our WhatsApp number to your WhatsApp contacts.</p>



<p class="wp-block-paragraph">After that, start chatting with the chatbot.</p>



<p class="wp-block-paragraph">In a group chat, use <strong>@TicketingBot</strong> to direct the message to the chatbot</p>



<h2 class="wp-block-heading">Working With Our WhatsApp AI Chatbot</h2>



<h3 class="wp-block-heading">Creating Attendees or Issuing Tickets</h3>



<p class="wp-block-paragraph">To create attendees and optionally issue tickets, you can upload a CSV file from the chat app interface, share rows of attendee data from a spreadsheet using our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;and&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google</a>, or&nbsp;ask the bot to create a single attendee or issue their tickets from a text-only prompt.</p>



<h3 class="wp-block-heading">Receiving Chat Notifications</h3>



<p class="wp-block-paragraph">You can set up chat notifications for ticket sales, <a href="https://kb.ticketing.events/knowledge-base/setting-up-payment-gateways/" data-type="epkb_post_type_1" data-id="67">revenues earned</a>, <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">check-ins made</a>, and <a href="https://kb.ticketing.events/knowledge-base/movement-validation/" data-type="epkb_post_type_1" data-id="77">venue presence</a>.</p>



<p class="wp-block-paragraph">The notifications get triggered based on specific conditions that you define for each ticket type.</p>



<p class="wp-block-paragraph">To set up the chat notification, simply prompt the chatbot to create a chat notification.</p>



<p class="wp-block-paragraph"></p>



<h3 class="wp-block-heading">Generating Reports</h3>



<p class="wp-block-paragraph">You can generate reports based on specific parameters, then get a URL to import them for visualization in&nbsp;<a href="https://kb.ticketing.events/knowledge-base/live-data-for-reports-or-viewing/" data-type="epkb_post_type_1" data-id="806">Power BI&nbsp;and&nbsp;Looker Studio</a>, or use our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;or&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google Sheets</a>&nbsp;to auto-import them.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to generate a report, then specify the <a href="https://kb.ticketing.events/knowledge-base/exporting-data/" data-type="epkb_post_type_1" data-id="71">type of report</a>.</p>



<h3 class="wp-block-heading">Confirming Checked-in Attendees</h3>



<p class="wp-block-paragraph">You can confirm which attendee has had their <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">tickets validated</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to confirm a check-in.</p>



<h3 class="wp-block-heading">Searching for Attendees</h3>



<p class="wp-block-paragraph">You can search for an attendee and view their tickets.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot for the value to search for the attendee using their email address or phone number.</p>



<h3 class="wp-block-heading">Obtaining Statistics</h3>



<p class="wp-block-paragraph">You can obtain statistics about ticket sales, revenues earned, and <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">tickets validated</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to generate the statistics you&#8217;re interested in.</p>



<h3 class="wp-block-heading">Creating Tasks</h3>



<p class="wp-block-paragraph">You can create <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/" data-type="epkb_post_type_1" data-id="934">to-do tasks</a> for event planning.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to create a task.</p>



<h3 class="wp-block-heading">Promoting Events</h3>



<p class="wp-block-paragraph">You can get the chatbot to generate event QR Codes (custom-styled or generic), obtain an event&#8217;s listing URL, or its embed code for use on external websites.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot with the relevant promotion channel you intend to use.</p>



<h3 class="wp-block-heading">Updating Profiles</h3>



<p class="wp-block-paragraph">You can update the profile of an attendee, including their <a href="https://kb.ticketing.events/knowledge-base/custom-fields/" data-type="epkb_post_type_1" data-id="18">custom fields</a>.</p>



<p class="wp-block-paragraph">You can also update the status of an event; however, it&#8217;s limited to activating or deactivating the event.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to update an attendee or an event status.</p>



<h3 class="wp-block-heading">Creating Users</h3>



<p class="wp-block-paragraph">You can create user accounts for our&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-users/" data-type="epkb_post_type_1" data-id="131">smartphone app</a>&nbsp;or the&nbsp;<a href="https://kb.ticketing.events/knowledge-base/sub-users/" data-type="epkb_post_type_1" data-id="157">web app</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to create a desired user account.</p>



<h3 class="wp-block-heading">Getting Help</h3>



<p class="wp-block-paragraph">You can get the chatbot to find and summarize knowledge base articles, or open a support ticket.</p>



<p class="wp-block-paragraph">To do so, prompt it with a how-to question.</p>



<h2 class="wp-block-heading">Slash Commands</h2>



<p class="wp-block-paragraph">These command shortcuts can trigger our chatbot to execute the respective function.</p>



<figure class="wp-block-table">
  <table>
    <thead>
      <tr>
        <th>Command</th>
        <th>Description</th>
      </tr>
    </thead>
    <tbody>
      <tr>
        <td><code>bot-attendee-import</code></td>
        <td>Import attendees or issue tickets from an attached CSV file.</td>
      </tr>
      <tr>
        <td><code>bot-process-csv</code></td>
        <td>Process a previously attached CSV file or shared spreadsheet.</td>
      </tr>
      <tr>
        <td><code>bot-attendee-ticket</code></td>
        <td>Create an attendee and issue tickets.</td>
      </tr>
      <tr>
        <td><code>bot-tickets</code></td>
        <td>Issue tickets to attendees.</td>
      </tr>
      <tr>
        <td><code>bot-attendee-update</code></td>
        <td>Update an attendee&#8217;s profile.</td>
      </tr>
 <tr>
        <td><code>bot-event-status</code></td>
        <td>Update an event&#8217;s status.</td>
      </tr>
      <tr>
        <td><code>bot-check-in</code></td>
        <td>Find out who has checked in.</td>
      </tr>
      <tr>
        <td><code>bot-guests</code></td>
        <td>Manage an attendee&#8217;s guest.</td>
      </tr>
      <tr>
        <td><code>bot-search</code></td>
        <td>Search for an attendee.</td>
      </tr>
      <tr>
        <td><code>bot-reports</code></td>
        <td>Generate reports for an event.</td>
      </tr>
      <tr>
        <td><code>bot-tasks</code></td>
        <td>Create to-do tasks.</td>
      </tr>
      <tr>
        <td><code>bot-notification</code></td>
        <td>Create a chat notification.</td>
      </tr>
      <tr>
        <td><code>bot-stats</code></td>
        <td>Get event statistics.</td>
      </tr>
 <tr>
        <td><code>bot-promotions</code></td>
        <td>Generate custom-styled or generic QR codes for an event, or obtain listing URLs and embed codes for sharing the event.</td>
      </tr>
      <tr>
        <td><code>bot-users</code></td>
        <td>Create users for the web platform or mobile app.</td>
      </tr>
      <tr>
        <td><code>bot-support</code></td>
        <td>Open a support ticket to contact our support team.</td>
      </tr>
      <tr>
        <td><code>bot-logout</code></td>
        <td>Log out of your chat session.</td>
      </tr>
      <tr>
        <td><code>bot-help</code></td>
        <td>Get help from our knowledge base.</td>
      </tr>
    </tbody>
  </table>
</figure>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-whatsapp/">AI Chatbot Integration for WhatsApp</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>AI Chatbot Integration for Slack</title>
		<link>https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-slack/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Mon, 14 Sep 2026 09:15:38 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=1243</guid>

					<description><![CDATA[<p>Hold natural conversations with our interactive AI/SI chatbot directly inside Slack to help streamline workflows when managing events and attendee data.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-slack/">AI Chatbot Integration for Slack</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">With our interactive AI/SI chatbot integration for Slack, you can manage many aspects of your event and attendee data using natural conversation directly within the Slack chat app.</p>



<h2 class="wp-block-heading">What Can Our AI Chatbot Integration For Slack  Do?</h2>



<p class="wp-block-paragraph">Our AI chatbot for Slack can streamline common workflows and complete tasks directly in Slack, without switching between apps.</p>



<p class="wp-block-paragraph">The supported functions include:</p>



<ul class="wp-block-list">
<li><strong>Attendee Creation:</strong>&nbsp;Create attendees and optionally issue tickets by uploading CSV files or sharing spreadsheet rows using our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;or&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google Sheets</a>.</li>



<li><strong>Ticket Issuance</strong>: Issue tickets for a single or multiple attendees.</li>



<li><strong>Check-in Confirmation</strong>: Confirm if a specific attendee has checked in.</li>



<li><strong>Chat Notifications</strong>: Receive sales, revenue, and check-in notifications directly in Slack.</li>



<li><strong>Attendee Search</strong>: Search for attendees.</li>



<li><strong>Profile Updates</strong>: Update an attendee&#8217;s profile or an event&#8217;s status.</li>



<li><strong>To-do Tasks</strong>: Add to-do and other event planning tasks.</li>



<li><strong>Reports</strong>: Generate report URLs that you can import into&nbsp;<a href="https://kb.ticketing.events/knowledge-base/live-data-for-reports-or-viewing/" data-type="epkb_post_type_1" data-id="806">Power BI&nbsp;or&nbsp;Looker Studio</a> for visualization or directly into Excel and Google Sheets for analysis.</li>



<li><strong>Statistics</strong>: Get ticket sales, ticket validation, and revenue earned statistics.</li>



<li><strong>Users</strong>: Create users for both the smartphone and web app.</li>



<li><strong>Promotions</strong>: Generate event QR Codes, obtain event listing URLs, and embed code.</li>



<li><strong>Knowledge Base</strong>: Ask and receive summarised how-to articles.</li>
</ul>



<h2 class="wp-block-heading">Setting Up Our Slack AI Chatbot</h2>



<p class="wp-block-paragraph">In your account, go to the <strong><a href="https://ticketing.events/app/chatbots" data-type="link" data-id="https://ticketing.events/app/chatbots" target="_blank" rel="noreferrer noopener">Interactive AI Chatbots</a></strong> page.</p>



<p class="wp-block-paragraph">Under the <strong>Microsoft Slack</strong>&nbsp;section, click on the <strong>Connect</strong> button.</p>



<p class="wp-block-paragraph">You will then be redirected to the Slack Marketplace to install the chatbot.</p>



<p class="wp-block-paragraph">Add our chatbot to a channel or a chat.</p>



<p class="wp-block-paragraph">Depending on the chat environment, you can start chatting directly with the chatbot, use @mention to direct messages to the bot, or use the available&nbsp;<strong>slash commands</strong>.</p>



<h2 class="wp-block-heading">Working With Our Slack AI Chatbot</h2>



<h3 class="wp-block-heading">Creating Attendees or Issuing Tickets</h3>



<p class="wp-block-paragraph">To create attendees and optionally issue tickets, you can upload a CSV file from the chat app interface, share rows of attendee data from a spreadsheet using our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;and&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google</a>, or&nbsp;ask the bot to create a single attendee or issue their tickets from a text-only prompt.</p>



<h3 class="wp-block-heading">Receiving Chat Notifications</h3>



<p class="wp-block-paragraph">You can set up chat notifications for ticket sales, <a href="https://kb.ticketing.events/knowledge-base/setting-up-payment-gateways/" data-type="epkb_post_type_1" data-id="67">revenues earned</a>, <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">check-ins made</a>, and <a href="https://kb.ticketing.events/knowledge-base/movement-validation/" data-type="epkb_post_type_1" data-id="77">venue presence</a>.</p>



<p class="wp-block-paragraph">The notifications get triggered based on specific conditions that you define for each ticket type.</p>



<p class="wp-block-paragraph">To set up the chat notification, simply prompt the chatbot to create a chat notification.</p>



<p class="wp-block-paragraph"></p>



<h3 class="wp-block-heading">Generating Reports</h3>



<p class="wp-block-paragraph">You can generate reports based on specific parameters, then get a URL to import them for visualization in&nbsp;<a href="https://kb.ticketing.events/knowledge-base/live-data-for-reports-or-viewing/" data-type="epkb_post_type_1" data-id="806">Power BI&nbsp;and&nbsp;Looker Studio</a>, or use our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;or&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google Sheets</a>&nbsp;to auto-import them.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to generate a report, then specify the <a href="https://kb.ticketing.events/knowledge-base/exporting-data/" data-type="epkb_post_type_1" data-id="71">type of report</a>.</p>



<h3 class="wp-block-heading">Confirming Checked-in Attendees</h3>



<p class="wp-block-paragraph">You can confirm which attendee has had their <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">tickets validated</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to confirm a check-in.</p>



<h3 class="wp-block-heading">Searching for Attendees</h3>



<p class="wp-block-paragraph">You can search for an attendee and view their tickets.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot for the value to search for the attendee using their email address or phone number.</p>



<h3 class="wp-block-heading">Obtaining Statistics</h3>



<p class="wp-block-paragraph">You can obtain statistics about ticket sales, revenues earned, and <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">tickets validated</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to generate the statistics you&#8217;re interested in.</p>



<h3 class="wp-block-heading">Creating Tasks</h3>



<p class="wp-block-paragraph">You can create <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/" data-type="epkb_post_type_1" data-id="934">to-do tasks</a> for event planning.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to create a task.</p>



<h3 class="wp-block-heading">Promoting Events</h3>



<p class="wp-block-paragraph">You can get the chatbot to generate event QR Codes (custom-styled or generic), obtain an event&#8217;s listing URL, or its embed code for use on external websites.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot with the relevant promotion channel you intend to use.</p>



<h3 class="wp-block-heading">Updating Profiles</h3>



<p class="wp-block-paragraph">You can update the profile of an attendee, including their <a href="https://kb.ticketing.events/knowledge-base/custom-fields/" data-type="epkb_post_type_1" data-id="18">custom fields</a>.</p>



<p class="wp-block-paragraph">You can also update the status of an event; however, it&#8217;s limited to activating or deactivating the event.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to update an attendee or an event status.</p>



<h3 class="wp-block-heading">Creating Users</h3>



<p class="wp-block-paragraph">You can create user accounts for our&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-users/" data-type="epkb_post_type_1" data-id="131">smartphone app</a>&nbsp;or the&nbsp;<a href="https://kb.ticketing.events/knowledge-base/sub-users/" data-type="epkb_post_type_1" data-id="157">web app</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to create a desired user account.</p>



<h3 class="wp-block-heading">Getting Help</h3>



<p class="wp-block-paragraph">You can get the chatbot to find and summarize knowledge base articles, or open a support ticket.</p>



<p class="wp-block-paragraph">To do so, prompt it with a how-to question.</p>



<h2 class="wp-block-heading">Slash Commands</h2>



<p class="wp-block-paragraph">These command shortcuts can trigger our chatbot to perform the respective function.</p>



<figure class="wp-block-table">
  <table>
    <thead>
      <tr>
        <th>Command</th>
        <th>Description</th>
      </tr>
    </thead>
    <tbody>
      <tr>
        <td><code>bot-attendee-import</code></td>
        <td>Import attendees or issue tickets from an attached CSV file.</td>
      </tr>
      <tr>
        <td><code>bot-process-csv</code></td>
        <td>Process a previously attached CSV file or shared spreadsheet.</td>
      </tr>
      <tr>
        <td><code>bot-attendee-ticket</code></td>
        <td>Create an attendee and issue tickets.</td>
      </tr>
      <tr>
        <td><code>bot-tickets</code></td>
        <td>Issue tickets to attendees.</td>
      </tr>
      <tr>
        <td><code>bot-attendee-update</code></td>
        <td>Update an attendee&#8217;s profile.</td>
      </tr>
 <tr>
        <td><code>bot-event-status</code></td>
        <td>Update an event&#8217;s status.</td>
      </tr>
      <tr>
        <td><code>bot-check-in</code></td>
        <td>Find out who has checked in.</td>
      </tr>
      <tr>
        <td><code>bot-guests</code></td>
        <td>Manage an attendee&#8217;s guest.</td>
      </tr>
      <tr>
        <td><code>bot-search</code></td>
        <td>Search for an attendee.</td>
      </tr>
      <tr>
        <td><code>bot-reports</code></td>
        <td>Generate reports for an event.</td>
      </tr>
      <tr>
        <td><code>bot-tasks</code></td>
        <td>Create to-do tasks.</td>
      </tr>
      <tr>
        <td><code>bot-notification</code></td>
        <td>Create a chat notification.</td>
      </tr>
      <tr>
        <td><code>bot-stats</code></td>
        <td>Get event statistics.</td>
      </tr>

 <tr>
        <td><code>bot-promotions</code></td>
        <td>Generate custom-styled or generic QR codes for an event, or obtain listing URLs and embed codes for sharing the event.</td>
      </tr>

      <tr>
        <td><code>bot-users</code></td>
        <td>Create users for the web platform or mobile app.</td>
      </tr>
      <tr>
        <td><code>bot-support</code></td>
        <td>Open a support ticket to contact our support team.</td>
      </tr>
      <tr>
        <td><code>bot-logout</code></td>
        <td>Log out of your chat session.</td>
      </tr>
      <tr>
        <td><code>bot-help</code></td>
        <td>Get help from our knowledge base.</td>
      </tr>
    </tbody>
  </table>
</figure>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-slack/">AI Chatbot Integration for Slack</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>AI Chatbot Integration for Google Chat</title>
		<link>https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-google-chat/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Mon, 14 Sep 2026 09:13:28 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=1241</guid>

					<description><![CDATA[<p>Hold natural conversations with our interactive AI/SI chatbot directly inside Google Chat to help streamline workflows when managing events and attendee data.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-google-chat/">AI Chatbot Integration for Google Chat</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">With our interactive AI/SI chatbot integration for Google Chat, you can manage many aspects of your event and attendee data using natural conversation directly within the Google Chat app.</p>



<h2 class="wp-block-heading">What Can Our AI Chatbot Integration For Google Chat Do?</h2>



<p class="wp-block-paragraph">Our AI chatbot for Google Chat can streamline common workflows and complete tasks directly in Google Chat, without switching between apps.</p>



<p class="wp-block-paragraph">The supported functions include:</p>



<ul class="wp-block-list">
<li><strong>Attendee Creation:</strong>&nbsp;Create attendees and optionally issue tickets by uploading CSV files or sharing spreadsheet rows using our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;or&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google Sheets</a>.</li>



<li><strong>Ticket Issuance</strong>: Issue tickets for a single or multiple attendees.</li>



<li><strong>Check-in Confirmation</strong>: Confirm if a specific attendee has checked in.</li>



<li><strong>Chat Notifications</strong>: Receive sales, revenue, and check-in notifications directly in Google Chat.</li>



<li><strong>Attendee Search</strong>: Search for attendees.</li>



<li><strong>Profile Updates</strong>: Update an attendee&#8217;s profile or an event&#8217;s status.</li>



<li><strong>To-do Tasks</strong>: Add to-do and other event planning tasks.</li>



<li><strong>Reports</strong>: Generate report URLs that you can import into&nbsp;<a href="https://kb.ticketing.events/knowledge-base/live-data-for-reports-or-viewing/" data-type="epkb_post_type_1" data-id="806">Power BI&nbsp;or&nbsp;Looker Studio</a> for visualization or directly into Excel and Google Sheets for analysis.</li>



<li><strong>Statistics</strong>: Get ticket sales, ticket validation, and revenue earned statistics.</li>



<li><strong>Users</strong>: Create users for both the smartphone and web app.</li>



<li><strong>Promotions</strong>: Generate event QR Codes, obtain event listing URLs, and embed code.</li>



<li><strong>Knowledge Base</strong>: Ask and receive summarised how-to articles.</li>
</ul>



<h2 class="wp-block-heading">Setting Up Our Google Chat AI Chatbot</h2>



<p class="wp-block-paragraph">In your account, go to the <strong><a href="https://ticketing.events/app/chatbots" data-type="link" data-id="https://ticketing.events/app/chatbots" target="_blank" rel="noreferrer noopener">Interactive AI Chatbots</a></strong> page.</p>



<p class="wp-block-paragraph">Under the <strong>Google Chat</strong> section, click on the <strong>Connect</strong> button.</p>



<p class="wp-block-paragraph">You will then be redirected to the Google Marketplace to install the chatbot.</p>



<p class="wp-block-paragraph">In your account, go to the&nbsp;<a href="https://ai.ventipix.com/app/account/bots" target="_blank" rel="noopener">Interactive AI Chatbots</a>&nbsp;page.<br><br>Under the Google Chat section, click on the&nbsp;<strong>Connect</strong>&nbsp;button.<br><br>You will then be redirected to the Google Marketplace to install the chatbot.</p>



<p class="wp-block-paragraph"><strong>1. Install the App from the Marketplace Listing</strong></p>



<ul class="wp-block-list">
<li><strong>Individual Users:</strong> Click <strong>Install</strong> (or <strong>Individual Install</strong>). Review and accept the authorization scopes when prompted.</li>



<li><strong>Domain Admins:</strong> Click <strong>Admin Install</strong> to deploy the app across the entire organization or to specific organizational units.</li>
</ul>



<p class="wp-block-paragraph"><strong>2. Open Google Chat</strong></p>



<ul class="wp-block-list">
<li>Navigate to <a href="https://chat.google.com" target="_blank" rel="noopener">chat.google.com</a> or open Google Chat within Gmail.</li>
</ul>



<p class="wp-block-paragraph"><strong>3. Add/Start a Conversation with the Bot</strong></p>



<ul class="wp-block-list">
<li>Click <strong>New chat (+)</strong> in the left sidebar.</li>



<li>Select <strong>Add apps</strong> (or search for <strong>TicketingBot</strong> in the search bar).</li>



<li>Locate the app in the list and click <strong>Add</strong> or <strong>Chat</strong>.</li>
</ul>



<figure class="wp-block-image size-full"><img fetchpriority="high" decoding="async" width="595" height="267" src="https://kb.ticketing.events/wp-content/uploads/2026/09/image.png" alt="" class="wp-image-1255" srcset="https://kb.ticketing.events/wp-content/uploads/2026/09/image.png 595w, https://kb.ticketing.events/wp-content/uploads/2026/09/image-300x135.png 300w" sizes="(max-width: 595px) 100vw, 595px" /></figure>



<p class="wp-block-paragraph"><strong>4. Interact with the Bot</strong></p>



<ul class="wp-block-list">
<li><strong>Direct Message (1:1):</strong> Type a message (or use the <strong>slash commands</strong>) to start conversing with the bot immediately.</li>



<li><strong>Adding to a Space:</strong> To bring the bot into a team room, open the Space, click the space name at the top &gt; <strong>Apps &amp; integrations</strong> &gt; <strong>Add apps</strong>, and mention the bot using <code><strong>@TicketingBot</strong></code>.</li>
</ul>



<p class="wp-block-paragraph"></p>



<h2 class="wp-block-heading">Working With Our Google Chat AI Chatbot</h2>



<h3 class="wp-block-heading">Creating Attendees or Issuing Tickets</h3>



<p class="wp-block-paragraph">To create attendees and optionally issue tickets, you can upload a CSV file from the chat app interface, share rows of attendee data from a spreadsheet using our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;and&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google</a>, or&nbsp;ask the bot to create a single attendee or issue their tickets from a text-only prompt.</p>



<h3 class="wp-block-heading">Receiving Chat Notifications</h3>



<p class="wp-block-paragraph">You can set up chat notifications for ticket sales, <a href="https://kb.ticketing.events/knowledge-base/setting-up-payment-gateways/" data-type="epkb_post_type_1" data-id="67">revenues earned</a>, <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">check-ins made</a>, and <a href="https://kb.ticketing.events/knowledge-base/movement-validation/" data-type="epkb_post_type_1" data-id="77">venue presence</a>.</p>



<p class="wp-block-paragraph">The notifications get triggered based on specific conditions that you define for each ticket type.</p>



<p class="wp-block-paragraph">To set up the chat notification, simply prompt the chatbot to create a chat notification.</p>



<p class="wp-block-paragraph"></p>



<h3 class="wp-block-heading">Generating Reports</h3>



<p class="wp-block-paragraph">You can generate reports based on specific parameters, then get a URL to import them for visualization in&nbsp;<a href="https://kb.ticketing.events/knowledge-base/live-data-for-reports-or-viewing/" data-type="epkb_post_type_1" data-id="806">Power BI&nbsp;and&nbsp;Looker Studio</a>, or use our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;or&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google Sheets</a>&nbsp;to auto-import them.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to generate a report, then specify the <a href="https://kb.ticketing.events/knowledge-base/exporting-data/" data-type="epkb_post_type_1" data-id="71">type of report</a>.</p>



<h3 class="wp-block-heading">Confirming Checked-in Attendees</h3>



<p class="wp-block-paragraph">You can confirm which attendee has had their <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">tickets validated</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to confirm a check-in.</p>



<h3 class="wp-block-heading">Searching for Attendees</h3>



<p class="wp-block-paragraph">You can search for an attendee and view their tickets.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot for the value to search for the attendee using their email address or phone number.</p>



<h3 class="wp-block-heading">Obtaining Statistics</h3>



<p class="wp-block-paragraph">You can obtain statistics about ticket sales, revenues earned, and <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">tickets validated</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to generate the statistics you&#8217;re interested in.</p>



<h3 class="wp-block-heading">Creating Tasks</h3>



<p class="wp-block-paragraph">You can create <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/" data-type="epkb_post_type_1" data-id="934">to-do tasks</a> for event planning.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to create a task.</p>



<h3 class="wp-block-heading">Promoting Events</h3>



<p class="wp-block-paragraph">You can get the chatbot to generate event QR Codes (custom-styled or generic), obtain an event&#8217;s listing URL, or its embed code for use on external websites.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot with the relevant promotion channel you intend to use.</p>



<h3 class="wp-block-heading">Updating Profiles</h3>



<p class="wp-block-paragraph">You can update the profile of an attendee, including their <a href="https://kb.ticketing.events/knowledge-base/custom-fields/" data-type="epkb_post_type_1" data-id="18">custom fields</a>.</p>



<p class="wp-block-paragraph">You can also update the status of an event; however, it&#8217;s limited to activating or deactivating the event.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to update an attendee or an event status.</p>



<h3 class="wp-block-heading">Creating Users</h3>



<p class="wp-block-paragraph">You can create user accounts for our&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-users/" data-type="epkb_post_type_1" data-id="131">smartphone app</a>&nbsp;or the&nbsp;<a href="https://kb.ticketing.events/knowledge-base/sub-users/" data-type="epkb_post_type_1" data-id="157">web app</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to create a desired user account.</p>



<h3 class="wp-block-heading">Getting Help</h3>



<p class="wp-block-paragraph">You can get the chatbot to find and summarize knowledge base articles, or open a support ticket.</p>



<p class="wp-block-paragraph">To do so, prompt it with a how-to question.</p>



<h2 class="wp-block-heading">Slash Commands</h2>



<p class="wp-block-paragraph">These command shortcuts can trigger our chatbot to execute the respective function.</p>



<figure class="wp-block-table">
  <table>
    <thead>
      <tr>
        <th>Command</th>
        <th>Description</th>
      </tr>
    </thead>
    <tbody>
      <tr>
        <td><code>bot-attendee-import</code></td>
        <td>Import attendees or issue tickets from an attached CSV file.</td>
      </tr>
      <tr>
        <td><code>bot-process-csv</code></td>
        <td>Process a previously attached CSV file or shared spreadsheet.</td>
      </tr>
      <tr>
        <td><code>bot-attendee-ticket</code></td>
        <td>Create an attendee and issue tickets.</td>
      </tr>
      <tr>
        <td><code>bot-tickets</code></td>
        <td>Issue tickets to attendees.</td>
      </tr>
      <tr>
        <td><code>bot-attendee-update</code></td>
        <td>Update an attendee&#8217;s profile.</td>
      </tr>
 <tr>
        <td><code>bot-event-status</code></td>
        <td>Update an event&#8217;s status.</td>
      </tr>
      <tr>
        <td><code>bot-check-in</code></td>
        <td>Find out who has checked in.</td>
      </tr>
      <tr>
        <td><code>bot-guests</code></td>
        <td>Manage an attendee&#8217;s guest.</td>
      </tr>
      <tr>
        <td><code>bot-search</code></td>
        <td>Search for an attendee.</td>
      </tr>
      <tr>
        <td><code>bot-reports</code></td>
        <td>Generate reports for an event.</td>
      </tr>
      <tr>
        <td><code>bot-tasks</code></td>
        <td>Create to-do tasks.</td>
      </tr>
      <tr>
        <td><code>bot-notification</code></td>
        <td>Create a chat notification.</td>
      </tr>
      <tr>
        <td><code>bot-stats</code></td>
        <td>Get event statistics.</td>
      </tr>
 <tr>
        <td><code>bot-promotions</code></td>
        <td>Generate custom-styled or generic QR codes for an event, or obtain listing URLs and embed codes for sharing the event.</td>
      </tr>
      <tr>
        <td><code>bot-users</code></td>
        <td>Create users for the web platform or mobile app.</td>
      </tr>
      <tr>
        <td><code>bot-support</code></td>
        <td>Open a support ticket to contact our support team.</td>
      </tr>
      <tr>
        <td><code>bot-logout</code></td>
        <td>Log out of your chat session.</td>
      </tr>
      <tr>
        <td><code>bot-help</code></td>
        <td>Get help from our knowledge base.</td>
      </tr>
    </tbody>
  </table>
</figure>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-google-chat/">AI Chatbot Integration for Google Chat</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>AI Chatbot Integration for Microsoft Teams</title>
		<link>https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-microsoft-teams/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Sat, 12 Sep 2026 00:38:33 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=1211</guid>

					<description><![CDATA[<p>Hold natural conversations with our interactive AI/SI chatbot directly inside Microsoft Teams to help streamline workflows when managing events and attendee data.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-microsoft-teams/">AI Chatbot Integration for Microsoft Teams</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">With our interactive AI/SI chatbot integration for Microsoft Teams, you can manage many aspects of your event and attendee data using natural conversation directly within the Teams chat app.</p>



<h2 class="wp-block-heading">What Can Our AI Chatbot Integration For Teams Do?</h2>



<p class="wp-block-paragraph">Our AI chatbot for Teams can streamline common workflows and complete tasks directly in Teams, without switching between apps.</p>



<p class="wp-block-paragraph">The supported functions include:</p>



<ul class="wp-block-list">
<li><strong>Attendee Creation:</strong>&nbsp;Create attendees and optionally issue tickets by uploading CSV files or sharing spreadsheet rows using our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;or&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google Sheets</a>.</li>



<li><strong>Ticket Issuance</strong>: Issue tickets for a single or multiple attendees.</li>



<li><strong>Check-in Confirmation</strong>: Confirm if a specific attendee has checked in.</li>



<li><strong>Chat Notifications</strong>: Receive sales, revenue, and check-in notifications directly in Teams.</li>



<li><strong>Attendee Search</strong>: Search for attendees.</li>



<li><strong>Profile Updates</strong>: Update an attendee&#8217;s profile or an event&#8217;s status.</li>



<li><strong>To-do Tasks</strong>: Add to-do and other event planning tasks.</li>



<li><strong>Reports</strong>: Generate report URLs that you can import into&nbsp;<a href="https://kb.ticketing.events/knowledge-base/live-data-for-reports-or-viewing/" data-type="epkb_post_type_1" data-id="806">Power BI&nbsp;or&nbsp;Looker Studio</a> for visualization or directly into Excel and Google Sheets for analysis.</li>



<li><strong>Statistics</strong>: Get ticket sales, ticket validation, and revenue earned statistics.</li>



<li><strong>Users</strong>: Create users for both the smartphone and web app.</li>



<li><strong>Promotions</strong>: Generate event QR Codes, obtain event listing URLs, and embed code.</li>



<li><strong>Knowledge Base</strong>: Ask and receive summarised how-to articles.</li>
</ul>



<h2 class="wp-block-heading">Setting Up Our Teams AI Chatbot</h2>



<p class="wp-block-paragraph">In your account, go to the <strong><a href="https://ticketing.events/app/chatbots" data-type="link" data-id="https://ticketing.events/app/chatbots" target="_blank" rel="noreferrer noopener">Interactive AI Chatbots</a></strong> page.</p>



<p class="wp-block-paragraph">Under the <strong>Microsoft Teams</strong> section, click on the <strong>Connect</strong> button.</p>



<p class="wp-block-paragraph">You will then be redirected to the Marketplace page to install the chatbot.</p>



<p class="wp-block-paragraph"><strong>Step 1: Installing the chatbot</strong><br><br>Choose one of the following methods to install the chatbot:<br><br><strong>Method A: Via Marketplace Web Link (AppSource)</strong><br><br>From the <strong>AppSource</strong> page, click <strong>Get it now</strong> or <strong>Open in Teams</strong>.<br><br>When prompted by your browser, choose to open the link in your <strong>Microsoft Teams app</strong> (or continue in the Teams web browser version).<br><br><strong>Method B: Directly inside Microsoft Teams (In-App)</strong><br><br>Open Microsoft Teams and click <strong>Apps</strong> in the left navigation sidebar.<br><br>Search for the app name (<strong>TicketingEventsBot</strong>) in the search bar.<br><br>Click on the app card in the search results.<br><br><strong>Step 2: Add the Bot to Your Workspace</strong><br><br>Once the installation window pops up inside Teams:<br><br>&#8211; <strong>For Personal Use (1:1 Chat):</strong> Click the primary <strong>Add</strong> button.<br><br>&#8211; <strong>For Team Channels or Group Chats:</strong> Click the <strong>down arrow</strong> next to the Add button, select <strong>Add to a team</strong> or <strong>Add to a chat</strong>, choose your desired channel/group, and click <strong>Set up a bot</strong>.<br><br>&#8211; <strong>Permissions Approval:</strong> If prompted, click <strong>Accept</strong> to authorize the basic permissions required for the bot to run.<br><br><strong>Step 3: Start Interacting</strong><br><br>&#8211; <strong>In 1:1 Direct Messages:</strong> Go to <strong>Chats</strong> in the left sidebar, select the bot&#8217;s name, and send your first message or use the <strong>slash commands</strong>.<br><br>&#8211; <strong>In Channels or Group Chats:</strong> Type <code>@TicketingEventsBot</code> followed by your prompt and press Send.<br><br><strong>Troubleshooting &amp; Support</strong><br><br>&#8211; <strong>&#8220;Admin Approval Required&#8221; Message:</strong> If clicking the Marketplace link shows a message stating that your IT admin has blocked the app, click the <strong>Request approval</strong> button inside the prompt to send an automated installation request to your Teams administrator.<br><br>&#8211; <strong>Admin Bulk Deployment:</strong> Global admins can skip individual user installs by navigating to the <strong>Microsoft Teams Admin Center > Teams apps > Setup policies</strong> to automatically install and pin the bot to users&#8217; sidebars across the organization.</p>



<h2 class="wp-block-heading">Working With Our Teams AI Chatbot</h2>



<h3 class="wp-block-heading">Creating Attendees or Issuing Tickets</h3>



<p class="wp-block-paragraph">To create attendees and optionally issue tickets, you can upload a CSV file from the chat app interface, share rows of attendee data from a spreadsheet using our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;and&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google</a>, or&nbsp;ask the bot to create a single attendee or issue their tickets from a text-only prompt.</p>



<h3 class="wp-block-heading">Receiving Chat Notifications</h3>



<p class="wp-block-paragraph">You can set up chat notifications for ticket sales, <a href="https://kb.ticketing.events/knowledge-base/setting-up-payment-gateways/" data-type="epkb_post_type_1" data-id="67">revenues earned</a>, <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">check-ins made</a>, and <a href="https://kb.ticketing.events/knowledge-base/movement-validation/" data-type="epkb_post_type_1" data-id="77">venue presence</a>.</p>



<p class="wp-block-paragraph">The notifications get triggered based on specific conditions that you define for each ticket type.</p>



<p class="wp-block-paragraph">To set up the chat notification, simply prompt the chatbot to create a chat notification.</p>



<p class="wp-block-paragraph"></p>



<h3 class="wp-block-heading">Generating Reports</h3>



<p class="wp-block-paragraph">You can generate reports based on specific parameters, then get a URL to import them for visualization in&nbsp;<a href="https://kb.ticketing.events/knowledge-base/live-data-for-reports-or-viewing/" data-type="epkb_post_type_1" data-id="806">Power BI&nbsp;and&nbsp;Looker Studio</a>, or use our spreadsheet add-ons for&nbsp;<a href="https://kb.ticketing.events/knowledge-base/microsoft-excel-add-in/" data-type="epkb_post_type_1" data-id="1103">Excel</a>&nbsp;or&nbsp;<a href="https://kb.ticketing.events/knowledge-base/google-sheets-add-on/" data-type="epkb_post_type_1" data-id="1082">Google Sheets</a>&nbsp;to auto-import them.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to generate a report, then specify the <a href="https://kb.ticketing.events/knowledge-base/exporting-data/" data-type="epkb_post_type_1" data-id="71">type of report</a>.</p>



<h3 class="wp-block-heading">Confirming Checked-in Attendees</h3>



<p class="wp-block-paragraph">You can confirm which attendee has had their <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">tickets validated</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to confirm a check-in.</p>



<h3 class="wp-block-heading">Searching for Attendees</h3>



<p class="wp-block-paragraph">You can search for an attendee and view their tickets.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot for the value to search for the attendee using their email address or phone number.</p>



<h3 class="wp-block-heading">Obtaining Statistics</h3>



<p class="wp-block-paragraph">You can obtain statistics about ticket sales, revenues earned, and <a href="https://kb.ticketing.events/knowledge-base/category/ticket-validation/" data-type="epkb_post_type_1_category" data-id="9">tickets validated</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to generate the statistics you&#8217;re interested in.</p>



<h3 class="wp-block-heading">Creating Tasks</h3>



<p class="wp-block-paragraph">You can create <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/" data-type="epkb_post_type_1" data-id="934">to-do tasks</a> for event planning.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to create a task.</p>



<h3 class="wp-block-heading">Promoting Events</h3>



<p class="wp-block-paragraph">You can get the chatbot to generate event QR Codes (custom-styled or generic), obtain an event&#8217;s listing URL, or its embed code for use on external websites.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot with the relevant promotion channel you intend to use.</p>



<h3 class="wp-block-heading">Updating Profiles</h3>



<p class="wp-block-paragraph">You can update the profile of an attendee, including their <a href="https://kb.ticketing.events/knowledge-base/custom-fields/" data-type="epkb_post_type_1" data-id="18">custom fields</a>.</p>



<p class="wp-block-paragraph">You can also update the status of an event; however, it&#8217;s limited to activating or deactivating the event.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to update an attendee or an event status.</p>



<h3 class="wp-block-heading">Creating Users</h3>



<p class="wp-block-paragraph">You can create user accounts for our&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-users/" data-type="epkb_post_type_1" data-id="131">smartphone app</a>&nbsp;or the&nbsp;<a href="https://kb.ticketing.events/knowledge-base/sub-users/" data-type="epkb_post_type_1" data-id="157">web app</a>.</p>



<p class="wp-block-paragraph">To do so, prompt the chatbot to create a desired user account.</p>



<h3 class="wp-block-heading">Getting Help</h3>



<p class="wp-block-paragraph">You can get the chatbot to find and summarize knowledge base articles, or open a support ticket.</p>



<p class="wp-block-paragraph">To do so, prompt it with a how-to question.</p>



<h2 class="wp-block-heading">Slash Commands</h2>



<p class="wp-block-paragraph">These command shortcuts can trigger our chatbot to perform the respective function.</p>



<figure class="wp-block-table">
  <table>
    <thead>
      <tr>
        <th>Command</th>
        <th>Description</th>
      </tr>
    </thead>
    <tbody>
      <tr>
        <td><code>bot-attendee-import</code></td>
        <td>Import attendees or issue tickets from an attached CSV file.</td>
      </tr>
      <tr>
        <td><code>bot-process-csv</code></td>
        <td>Process a previously attached CSV file or shared spreadsheet.</td>
      </tr>
      <tr>
        <td><code>bot-attendee-ticket</code></td>
        <td>Create an attendee and issue tickets.</td>
      </tr>
      <tr>
        <td><code>bot-tickets</code></td>
        <td>Issue tickets to attendees.</td>
      </tr>
      <tr>
        <td><code>bot-attendee-update</code></td>
        <td>Update an attendee&#8217;s profile.</td>
      </tr>
 <tr>
        <td><code>bot-event-status</code></td>
        <td>Update an event&#8217;s status.</td>
      </tr>
      <tr>
        <td><code>bot-check-in</code></td>
        <td>Find out who has checked in.</td>
      </tr>
      <tr>
        <td><code>bot-guests</code></td>
        <td>Manage an attendee&#8217;s guest.</td>
      </tr>
      <tr>
        <td><code>bot-search</code></td>
        <td>Search for an attendee.</td>
      </tr>
      <tr>
        <td><code>bot-reports</code></td>
        <td>Generate reports for an event.</td>
      </tr>
      <tr>
        <td><code>bot-tasks</code></td>
        <td>Create to-do tasks.</td>
      </tr>
      <tr>
        <td><code>bot-notification</code></td>
        <td>Create a chat notification.</td>
      </tr>
      <tr>
        <td><code>bot-stats</code></td>
        <td>Get event statistics.</td>
      </tr>

 <tr>
        <td><code>bot-promotions</code></td>
        <td>Generate custom-styled or generic QR codes for an event, or obtain listing URLs and embed codes for sharing the event.</td>
      </tr>

      <tr>
        <td><code>bot-users</code></td>
        <td>Create users for the web platform or mobile app.</td>
      </tr>
      <tr>
        <td><code>bot-support</code></td>
        <td>Open a support ticket to contact our support team.</td>
      </tr>
      <tr>
        <td><code>bot-logout</code></td>
        <td>Log out of your chat session.</td>
      </tr>
      <tr>
        <td><code>bot-help</code></td>
        <td>Get help from our knowledge base.</td>
      </tr>
    </tbody>
  </table>
</figure>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-chatbot-integration-for-microsoft-teams/">AI Chatbot Integration for Microsoft Teams</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
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		<item>
		<title>AI Integration With Gemini</title>
		<link>https://kb.ticketing.events/knowledge-base/ai-integration-with-gemini/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Tue, 22 Jul 2025 07:24:22 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=1076</guid>

					<description><![CDATA[<p>Deploy Google's Gemini AI capabilities to unlock real-time assistance across ticket sales, attendees, check-ins, donations, and memberships.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-integration-with-gemini/">AI Integration With Gemini</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">Deploy <a href="https://kb.ticketing.events/knowledge-base/analyzing-event-data-with-ai/">Google&#8217;s Gemini</a> AI capabilities to unlock real-time assistance across ticket sales, attendees, check-ins, donations, and memberships.</p>



<p class="wp-block-paragraph">Gemini will work with the data in your account and prompts, then return responses that you can take action on. The actions include exporting CSV reports, viewing processed reports, and adding the processed records to <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/">to-do tasks</a>.</p>



<h2 class="wp-block-heading">Connecting to Gemini </h2>



<p class="wp-block-paragraph">To connect your account to Gemini, you will need an <a href="https://aistudio.google.com/app/apikey" target="_blank" rel="noreferrer noopener">API key from Google AI Studio</a>.</p>



<p class="wp-block-paragraph">Once you have obtained the API key, go to the <a href="https://ticketing.events/app/integrate">Apps</a> page, then scroll to the <strong>Gemini </strong>section.</p>



<p class="wp-block-paragraph">Click on the&nbsp;<strong>Settings</strong>&nbsp;button.</p>



<p class="wp-block-paragraph">On the new page, enter your API key, then save the form.</p>



<h2 class="wp-block-heading">Using Gemini</h2>



<h3 class="wp-block-heading">From the Web App</h3>



<p class="wp-block-paragraph">In your web account, above the tables, expand the <strong>AI Data Analysis with Gemini</strong> section.</p>



<figure class="wp-block-image size-full"><img decoding="async" width="305" height="83" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image-8.png" alt="" class="wp-image-1080" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image-8.png 305w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-8-300x82.png 300w" sizes="(max-width: 305px) 100vw, 305px" /></figure>



<p class="wp-block-paragraph">After that, type your question, then press Enter or click on the <strong>Ask Gemini</strong> button.</p>



<p class="wp-block-paragraph">Gemini will then process your prompts then return a response. It may take a while for this process to complete, depending on how large your data is and how complex your prompts are.</p>



<p class="wp-block-paragraph">If the returned response has actionable data, you will be presented with a dropdown with options to take. The options include viewing the processed response on the table, exporting it as CSV, or adding it to a&nbsp;<a href="https://kb.ventipix.com/knowledge-base/to-do-lists/">to-do task</a>.</p>



<figure class="wp-block-image"><img decoding="async" width="452" height="294" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image.png" alt="" class="wp-image-1038" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image.png 452w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-300x195.png 300w" sizes="(max-width: 452px) 100vw, 452px" /></figure>



<h3 class="wp-block-heading">From the Smartphone App</h3>



<p class="wp-block-paragraph">From our&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-users/">iOS or Android</a>&nbsp;apps, once&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-accounts/">logged in</a>, from the main page, scroll to the&nbsp;<strong>AI</strong>&nbsp;section, then tap on the&nbsp;<strong>Analyze Data with AI</strong>&nbsp;option.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-15.png" alt="" class="wp-image-3412"/></figure>



<p class="wp-block-paragraph">On the new screen, type your prompt, then press Enter.</p>



<p class="wp-block-paragraph">Gemini will then process your prompt and return a response. It may take a while for this process to complete, depending on how large your data is and how complex your prompt is.</p>



<p class="wp-block-paragraph">If the returned response has actionable data, you will be presented with a dropdown with options to take. The options include viewing the processed response on a page, saving it, or adding it to a&nbsp;<a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/">to-do task</a>.</p>



<figure class="wp-block-image"><img loading="lazy" decoding="async" width="370" height="687" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image-1.png" alt="" class="wp-image-1039" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image-1.png 370w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-1-162x300.png 162w" sizes="auto, (max-width: 370px) 100vw, 370px" /></figure>



<h2 class="wp-block-heading">Gemini Settings</h2>



<p class="wp-block-paragraph">There are some options that you can configure to tailor the responses you get from Gemini.</p>



<h3 class="wp-block-heading">Source of data being analyzed</h3>



<p class="wp-block-paragraph">To change the data being analyzed, from the web app, in the chat section, use the&nbsp;<strong>Data to Analyze</strong>&nbsp;dropdown menu.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-5.png" alt="" class="wp-image-3388"/></figure>



<p class="wp-block-paragraph">From the smartphone app, in the chat screen, click on the Gears icon.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-6.png" alt="" class="wp-image-3389"/></figure>



<p class="wp-block-paragraph">In the screen that follows, use the&nbsp;<strong>Chat Regarding</strong>&nbsp;dropdown.</p>



<figure class="wp-block-image"><img loading="lazy" decoding="async" width="373" height="442" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image-2.png" alt="" class="wp-image-1040" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image-2.png 373w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-2-253x300.png 253w" sizes="auto, (max-width: 373px) 100vw, 373px" /></figure>



<h3 class="wp-block-heading">Chat history</h3>



<p class="wp-block-paragraph">By default, both the web and smartphone apps save the chat history. The chat history only persists on the device or browser being used and the&nbsp;topic&nbsp;you’re chatting about.</p>



<p class="wp-block-paragraph">For Gemini to maintain the context of what is being discussed and give relevant answers, have the Chat history enabled.</p>



<p class="wp-block-paragraph">From the web app, in the chat section, click on the three-lines icon, then ensure that the&nbsp;<strong>Use chat history</strong>&nbsp;option is switched on.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-9.png" alt="" class="wp-image-3392"/></figure>



<p class="wp-block-paragraph">From the smartphone app, in the chat screen, click on the Gears icon.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-6.png" alt="" class="wp-image-3389"/></figure>



<p class="wp-block-paragraph">In the screen that follows, ensure the chat history option is checked, then tap on the&nbsp;<strong>Continue</strong>&nbsp;button.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-10.png" alt="" class="wp-image-3393"/></figure>



<p class="wp-block-paragraph">To delete the chat history, from the respective sections, click or tap on the&nbsp;<strong>Clear Chat History</strong>&nbsp;button or menu option.</p>



<h3 class="wp-block-heading">Refreshing data being analyzed</h3>



<p class="wp-block-paragraph">Once you’ve started chatting, the data being analyzed will be cached to improve response times. This, however, may cause stale responses being returned.</p>



<p class="wp-block-paragraph">If necessary, you can choose to refresh this data from the same menu sections mentioned above.</p>



<p class="wp-block-paragraph">From the respective app, click or tap on the&nbsp;<strong>Reload Data</strong>&nbsp;button or the&nbsp;<strong>Refresh Analysis Data</strong>&nbsp;menu option.</p>



<h3 class="wp-block-heading">Models</h3>



<p class="wp-block-paragraph">By default, the app uses the latest chat models, but you can specify the one you wish to use.</p>



<h2 class="wp-block-heading">Disconnecting from Gemini</h2>



<p class="wp-block-paragraph">To delete your API key, go to the <a href="https://ticketing.events/app/integrate">Apps</a> page, then scroll to the <strong>Gemini</strong> section.</p>



<p class="wp-block-paragraph">Click on the&nbsp;<strong>Deactivate</strong>&nbsp;button, then follow further prompts shown.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-integration-with-gemini/">AI Integration With Gemini</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
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			</item>
		<item>
		<title>AI Integration With Grok AI</title>
		<link>https://kb.ticketing.events/knowledge-base/ai-integration-with-grok-ai/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Mon, 07 Jul 2025 17:50:51 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=1032</guid>

					<description><![CDATA[<p>Use Grok to leverage the benefits of AI in analyzing  ticket sales, attendees, donations, and membership data, and returning actionable responses that can improve your workflows</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-integration-with-grok-ai/">AI Integration With Grok AI</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">With&nbsp;<a href="https://kb.ticketing.events/knowledge-base/analyzing-event-data-with-ai/">Grok AI</a>,&nbsp;you can unlock real-time assistance across ticket sales, attendees, check-ins, donations, and memberships.</p>



<p class="wp-block-paragraph">Grok AI will work with the data in your account and prompts, then return responses that you can take action on. The actions include exporting CSV reports, viewing processed reports, and adding the processed records to a <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/">to-do task</a>.</p>



<h2 class="wp-block-heading">Connecting to Grok AI</h2>



<p class="wp-block-paragraph">To connect your account to Grok AI, you will need an&nbsp;<a href="https://docs.x.ai/docs/tutorial" target="_blank" rel="noreferrer noopener">API key from xAI</a>.</p>



<p class="wp-block-paragraph">Once you have obtained the API key, go to the&nbsp;<a href="https://ticketing.events/app/integrate">Apps</a>&nbsp;page, then scroll to the&nbsp;<strong>Grok AI&nbsp;</strong>section.</p>



<p class="wp-block-paragraph">Click on the&nbsp;<strong>Settings</strong>&nbsp;button.</p>



<p class="wp-block-paragraph">On the new page, enter your API key, then save the form.</p>



<h2 class="wp-block-heading">Using Grok AI</h2>



<h3 class="wp-block-heading">From the Web App</h3>



<p class="wp-block-paragraph">In your web account, above the tables, expand the&nbsp;<strong>AI Data Analysis with Grok AI</strong>&nbsp;section.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="441" height="84" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image-6.png" alt="" class="wp-image-1050" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image-6.png 441w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-6-300x57.png 300w" sizes="auto, (max-width: 441px) 100vw, 441px" /></figure>



<p class="wp-block-paragraph">After that, type your question, then press Enter or click on the <strong>Ask Grok AI</strong> button.</p>



<p class="wp-block-paragraph">Grok AI will then process your prompts then return a response. It may take a while for this process to complete, depending on how large your data is and how complex your prompts are.</p>



<p class="wp-block-paragraph">If the returned response has actionable data, you will be presented with a dropdown with options to take. The options include viewing the processed response on the table, exporting it as CSV, or adding it to a <a href="https://kb.ventipix.com/knowledge-base/to-do-lists/">to-do task</a>.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="452" height="294" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image.png" alt="" class="wp-image-1038" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image.png 452w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-300x195.png 300w" sizes="auto, (max-width: 452px) 100vw, 452px" /></figure>



<h3 class="wp-block-heading">From the Smartphone App</h3>



<p class="wp-block-paragraph">From our&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-users/">iOS or Android</a>&nbsp;apps, once&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-accounts/">logged in</a>, from the main page, scroll to the&nbsp;<strong>AI</strong>&nbsp;section, then tap on the&nbsp;<strong>Analyze Data with AI</strong>&nbsp;option.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-15.png" alt="" class="wp-image-3412"/></figure>



<p class="wp-block-paragraph">On the new screen, type your prompt, then press Enter.</p>



<p class="wp-block-paragraph">Grok AI will then process your prompt and return a response. It may take a while for this process to complete, depending on how large your data is and how complex your prompt is.</p>



<p class="wp-block-paragraph">If the returned response has actionable data, you will be presented with a dropdown with options to take. The options include viewing the processed response on a page, saving it, or adding it to a <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/">to-do task</a>.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="370" height="687" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image-1.png" alt="" class="wp-image-1039" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image-1.png 370w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-1-162x300.png 162w" sizes="auto, (max-width: 370px) 100vw, 370px" /></figure>



<h2 class="wp-block-heading">Grok AI Settings</h2>



<p class="wp-block-paragraph">There are some options that you can configure to tailor the responses you get from Grok AI.</p>



<h3 class="wp-block-heading">Source of data being analyzed</h3>



<p class="wp-block-paragraph">To change the data being analyzed, from the web app, in the chat section, use the&nbsp;<strong>Data to Analyze</strong>&nbsp;dropdown menu.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-5.png" alt="" class="wp-image-3388"/></figure>



<p class="wp-block-paragraph">From the smartphone app, in the chat screen, click on the Gears icon.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-6.png" alt="" class="wp-image-3389"/></figure>



<p class="wp-block-paragraph">In the screen that follows, use the&nbsp;<strong>Chat Regarding</strong>&nbsp;dropdown.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="373" height="442" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image-2.png" alt="" class="wp-image-1040" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image-2.png 373w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-2-253x300.png 253w" sizes="auto, (max-width: 373px) 100vw, 373px" /></figure>



<h3 class="wp-block-heading">Chat history</h3>



<p class="wp-block-paragraph">By default, both the web and smartphone apps save the chat history. The chat history only persists on the device or browser being used and the topic you’re chatting about.</p>



<p class="wp-block-paragraph">For Grok AI to maintain the context of what is being discussed and give relevant answers, have the Chat history enabled.</p>



<p class="wp-block-paragraph">From the web app, in the chat section, click on the three-lines icon, then ensure that the <strong>Use chat history</strong> option is switched on.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-9.png" alt="" class="wp-image-3392"/></figure>



<p class="wp-block-paragraph">From the smartphone app, in the chat screen, click on the Gears icon.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-6.png" alt="" class="wp-image-3389"/></figure>



<p class="wp-block-paragraph">In the screen that follows, ensure the chat history option is checked, then tap on the&nbsp;<strong>Continue</strong>&nbsp;button.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-10.png" alt="" class="wp-image-3393"/></figure>



<p class="wp-block-paragraph">To delete the chat history, from the respective sections, click or tap on the&nbsp;<strong>Clear Chat History</strong>&nbsp;button or menu option.</p>



<h3 class="wp-block-heading">Refreshing data being analyzed</h3>



<p class="wp-block-paragraph">Once you’ve started chatting, the data being analyzed will be cached to improve response times. This, however, may cause stale responses being returned.</p>



<p class="wp-block-paragraph">If necessary, you can choose to refresh this data from the same menu sections mentioned above.</p>



<p class="wp-block-paragraph">From the respective app, click or tap on the&nbsp;<strong>Reload Data</strong>&nbsp;button or the&nbsp;<strong>Refresh Analysis Data</strong>&nbsp;menu option.</p>



<h3 class="wp-block-heading">Models</h3>



<p class="wp-block-paragraph">By default, the app uses the latest chat models, but you can specify the one you wish to use.</p>



<h2 class="wp-block-heading">Disconnecting from Grok AI</h2>



<p class="wp-block-paragraph">To delete your API key, go to the&nbsp;<a href="https://ticketing.events/app/integrate">Apps</a>&nbsp;page, then scroll to the&nbsp;<strong>Grok AI</strong>&nbsp;section.</p>



<p class="wp-block-paragraph">Click on the <strong>Deactivate</strong> button, then follow further prompts.</p>



<p class="wp-block-paragraph"></p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-integration-with-grok-ai/">AI Integration With Grok AI</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
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		<item>
		<title>AI Integration With ChatGPT</title>
		<link>https://kb.ticketing.events/knowledge-base/ai-integration-with-chatgpt/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Mon, 07 Jul 2025 17:47:39 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=1030</guid>

					<description><![CDATA[<p>Use ChatGPT to leverage the benefits of AI in analyzing  ticket sales, attendees, donations, and membership data, and returning actionable responses that can improve your workflows</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-integration-with-chatgpt/">AI Integration With ChatGPT</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">By leveraging&nbsp;<a href="https://kb.ticketing.events/knowledge-base/analyzing-event-data-with-ai/">ChatGPT</a>,&nbsp;you can unlock real-time assistance across ticket sales, attendees, check-ins, donations, and memberships.</p>



<p class="wp-block-paragraph">ChatGPT will work with the data in your account and prompts, then return responses that you can take action on. The actions include exporting CSV reports, viewing processed reports, and adding the processed records to <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/">to-do tasks</a>.</p>



<h2 class="wp-block-heading">Connecting to ChatGPT</h2>



<p class="wp-block-paragraph">To connect your account to ChatGPT, you will need an&nbsp;<a href="https://platform.openai.com/api-keys" target="_blank" rel="noreferrer noopener">API key from OpenAI</a>.</p>



<p class="wp-block-paragraph">Once you have obtained the API key, go to the&nbsp;<a href="https://ticketing.events/app/integrate">Apps</a>&nbsp;page, then scroll to the&nbsp;<strong>ChatGPT&nbsp;</strong>section.</p>



<p class="wp-block-paragraph">Click on the&nbsp;<strong>Settings</strong>&nbsp;button.</p>



<p class="wp-block-paragraph">On the new page, enter your API key, then save the form.</p>



<h2 class="wp-block-heading">Using ChatGPT</h2>



<h3 class="wp-block-heading">From the Web App</h3>



<p class="wp-block-paragraph">In your web account, above the tables, expand the&nbsp;<strong>AI Data Analysis with ChatGPT</strong>&nbsp;section.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-1.png" alt="" class="wp-image-3377"/></figure>



<p class="wp-block-paragraph">After that, type your question, then press Enter or click on the <strong>Ask ChatGPT</strong> button.</p>



<p class="wp-block-paragraph">ChatGPT will then process your prompts then return a response. It may take a while for this process to complete, depending on how large your data is and how complex your prompts are.</p>



<p class="wp-block-paragraph">If the returned response has actionable data, you will be presented with a dropdown with options to take. The options include viewing the processed response on the table, exporting it as CSV, or adding it to a <a href="https://kb.ventipix.com/knowledge-base/to-do-lists/">to-do task</a>.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="452" height="294" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image.png" alt="" class="wp-image-1038" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image.png 452w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-300x195.png 300w" sizes="auto, (max-width: 452px) 100vw, 452px" /></figure>



<h3 class="wp-block-heading">From the Smartphone App</h3>



<p class="wp-block-paragraph">From our&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-users/">iOS or Android</a>&nbsp;apps, once&nbsp;<a href="https://kb.ticketing.events/knowledge-base/smartphone-app-accounts/">logged in</a>, from the main page, scroll to the&nbsp;<strong>AI</strong>&nbsp;section, then tap on the&nbsp;<strong>Analyze Data with AI</strong>&nbsp;option.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-15.png" alt="" class="wp-image-3412"/></figure>



<p class="wp-block-paragraph">On the new screen, type your prompt, then press Enter.</p>



<p class="wp-block-paragraph">ChatGPT will then process your prompt and return a response. It may take a while for this process to complete, depending on how large your data is and how complex your prompt is.</p>



<p class="wp-block-paragraph">If the returned response has actionable data, you will be presented with a dropdown with options to take. The options include viewing the processed response on a page, saving it, or adding it to a <a href="https://kb.ticketing.events/knowledge-base/event-planning-checklists/">to-do task</a>.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="370" height="687" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image-1.png" alt="" class="wp-image-1039" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image-1.png 370w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-1-162x300.png 162w" sizes="auto, (max-width: 370px) 100vw, 370px" /></figure>



<h2 class="wp-block-heading">ChatGPT Settings</h2>



<p class="wp-block-paragraph">There are some options that you can configure to tailor the responses you get from ChatGPT.</p>



<h3 class="wp-block-heading">Source of data being analyzed</h3>



<p class="wp-block-paragraph">To change the data being analyzed, from the web app, in the chat section, use the&nbsp;<strong>Data to Analyze</strong>&nbsp;dropdown menu.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-5.png" alt="" class="wp-image-3388"/></figure>



<p class="wp-block-paragraph">From the smartphone app, in the chat screen, click on the Gears icon.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-6.png" alt="" class="wp-image-3389"/></figure>



<p class="wp-block-paragraph">In the screen that follows, use the&nbsp;<strong>Chat Regarding</strong>&nbsp;dropdown.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="373" height="442" src="https://kb.ticketing.events/wp-content/uploads/2025/07/image-2.png" alt="" class="wp-image-1040" srcset="https://kb.ticketing.events/wp-content/uploads/2025/07/image-2.png 373w, https://kb.ticketing.events/wp-content/uploads/2025/07/image-2-253x300.png 253w" sizes="auto, (max-width: 373px) 100vw, 373px" /></figure>



<h3 class="wp-block-heading">Chat history</h3>



<p class="wp-block-paragraph">By default, both the web and smartphone apps save the chat history. The chat history only persists on the device or browser being used and the topic you’re chatting about.</p>



<p class="wp-block-paragraph">For ChatGPT to maintain the context of what is being discussed and give relevant answers, have the Chat history enabled.</p>



<p class="wp-block-paragraph">From the web app, in the chat section, click on the three-lines icon, then ensure that the <strong>Use chat history</strong> option is switched on.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-9.png" alt="" class="wp-image-3392"/></figure>



<p class="wp-block-paragraph">From the smartphone app, in the chat screen, click on the Gears icon.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-6.png" alt="" class="wp-image-3389"/></figure>



<p class="wp-block-paragraph">In the screen that follows, ensure the chat history option is checked, then tap on the&nbsp;<strong>Continue</strong>&nbsp;button.</p>



<figure class="wp-block-image"><img decoding="async" src="https://kb.ventipix.com/wp-content/uploads/2025/06/image-10.png" alt="" class="wp-image-3393"/></figure>



<p class="wp-block-paragraph">To delete the chat history, from the respective sections, click or tap on the&nbsp;<strong>Clear Chat History</strong>&nbsp;button or menu option.</p>



<h3 class="wp-block-heading">Refreshing data being analyzed</h3>



<p class="wp-block-paragraph">Once you’ve started chatting, the data being analyzed will be cached to improve response times. This, however, may cause stale responses being returned.</p>



<p class="wp-block-paragraph">If necessary, you can choose to refresh this data from the same menu sections mentioned above.</p>



<p class="wp-block-paragraph">From the respective app, click or tap on the&nbsp;<strong>Reload Data</strong>&nbsp;button or the&nbsp;<strong>Refresh Analysis Data</strong>&nbsp;menu option.</p>



<h3 class="wp-block-heading">Models</h3>



<p class="wp-block-paragraph">By default, the app uses the latest chat models, but you can specify the one you wish to use.</p>



<h2 class="wp-block-heading">Disconnecting from ChatGPT</h2>



<p class="wp-block-paragraph">To delete your API key, go to the&nbsp;<a href="https://ticketing.events/app/integrate">Apps</a>&nbsp;page, then scroll to the&nbsp;<strong>ChatGPT</strong>&nbsp;section.</p>



<p class="wp-block-paragraph">Click on the <strong>Deactivate</strong> button, then follow further prompts shown.</p>



<p class="wp-block-paragraph"></p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/ai-integration-with-chatgpt/">AI Integration With ChatGPT</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Webhook Notifications</title>
		<link>https://kb.ticketing.events/knowledge-base/webhook-notifications/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Tue, 24 Aug 2021 12:42:57 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=573</guid>

					<description><![CDATA[<p>Get instant information to your server whenever specific events take place in ticket sales, revenues, and check-ins.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/webhook-notifications/">Webhook Notifications</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">Webhook Notification is a simple way that the platform can communicate with another server via HTTP.</p>



<p class="wp-block-paragraph">You would need a URL that can receive HTTP POST requests. The server receiving these requests can then perform other tasks with the data, such as sending emails, notifying other apps, etc.</p>



<p class="wp-block-paragraph">With the webhook notifications, you can receive notifications for tickets sold, revenues earned, check-ins, and movements tracked.</p>



<p class="wp-block-paragraph">Depending on the notification type and frequency, posted data may include attendee details such as first name, last name, email address, and any other custom data.</p>



<h3 class="wp-block-heading">Setting up Webhook Notifications</h3>



<p class="wp-block-paragraph">From the&nbsp;<a href="https://ticketing.events/app/integrate" target="_blank" rel="noreferrer noopener">Integrations</a>&nbsp;page, go to the&nbsp;<strong>Webhook Notifications</strong>&nbsp;section.</p>



<p class="wp-block-paragraph">Click on the&nbsp;<strong>Settings</strong>&nbsp;button.</p>



<h4 class="wp-block-heading">Notification Types</h4>



<p class="wp-block-paragraph">From the Settings page, there are four types of notifications that can be set up.</p>



<h5 class="wp-block-heading">Sales Notifications</h5>



<p class="wp-block-paragraph">With the Sales notifications, HTTP POST requests will be sent whenever a ticket is sold or when a regular milestone is reached, for example, on every 50 tickets sold.</p>



<p class="wp-block-paragraph">To set it up, first, choose the event from the&nbsp;<strong>Events</strong>&nbsp;dropdown, then choose&nbsp;<strong>Sales</strong>&nbsp;under the&nbsp;<strong>Notification Type</strong>&nbsp;dropdown.</p>



<p class="wp-block-paragraph">After that, choose the ticket you want to receive notifications for, then select the frequency or type and enter your own value. For every ticket sale, you can  type and enter &#8220;1&#8221;.</p>



<p class="wp-block-paragraph">Check the&nbsp;<strong>Enable Notification</strong>&nbsp;checkbox, then enter the URL where the POST requests should be sent.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="44" src="https://kb.ticketing.events/wp-content/uploads/2021/11/image-4-1024x44.png" alt="" class="wp-image-598" srcset="https://kb.ticketing.events/wp-content/uploads/2021/11/image-4-1024x44.png 1024w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-4-300x13.png 300w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-4-768x33.png 768w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-4-1536x66.png 1536w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-4-1568x67.png 1568w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-4.png 1594w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>



<h5 class="wp-block-heading">Revenue Notifications</h5>



<p class="wp-block-paragraph">With the Revenue notifications, HTTP POST requests will be sent whenever a ticket’s revenue earned reaches a regular amount, for example, on every $200 earned.</p>



<p class="wp-block-paragraph">To set it up, first, choose the event from the&nbsp;<strong>Events</strong>&nbsp;dropdown, then choose&nbsp;<strong>Revenue</strong>&nbsp;under the&nbsp;<strong>Notification Type</strong>&nbsp;dropdown.</p>



<p class="wp-block-paragraph">After that, choose the ticket you want to receive notifications for, then select the frequency or type and enter your own value.  For every ticket revenue earned, you can  type and enter &#8220;1&#8221;. </p>



<p class="wp-block-paragraph">Check the&nbsp;<strong>Enable Notification</strong>&nbsp;checkbox, then enter the URL where the POST requests should be sent.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="45" src="https://kb.ticketing.events/wp-content/uploads/2021/11/image-5-1024x45.png" alt="" class="wp-image-600" srcset="https://kb.ticketing.events/wp-content/uploads/2021/11/image-5-1024x45.png 1024w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-5-300x13.png 300w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-5-768x34.png 768w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-5-1536x68.png 1536w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-5-1568x69.png 1568w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-5.png 1591w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>



<h5 class="wp-block-heading">Attendee Check-in Notifications</h5>



<p class="wp-block-paragraph">With the Attendee Check-in notifications, HTTP POST requests will be sent whenever an attendee’s ticket is <a href="https://kb.ticketing.events/knowledge-base/event-tickets-validation/">validated</a> (checked-in). You can set it up for each ticket validation, or for a regular milestone, e.g., for every 30 check-ins made.</p>



<p class="wp-block-paragraph">To set it up, first, choose the event from the&nbsp;<strong>Events</strong>&nbsp;dropdown, then choose&nbsp;<strong>Check-ins</strong>&nbsp;under the&nbsp;<strong>Notification Type</strong>&nbsp;dropdown.</p>



<p class="wp-block-paragraph">After that, choose the ticket you want to receive notifications for, then select the frequency or type and enter your own value.  For every check-in, you can type and enter &#8220;1&#8221;. </p>



<p class="wp-block-paragraph">Check the&nbsp;<strong>Enable Notification</strong>&nbsp;checkbox, then enter the URL where the POST requests should be sent.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="47" src="https://kb.ticketing.events/wp-content/uploads/2021/11/image-6-1024x47.png" alt="" class="wp-image-601" srcset="https://kb.ticketing.events/wp-content/uploads/2021/11/image-6-1024x47.png 1024w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-6-300x14.png 300w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-6-768x35.png 768w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-6-1536x71.png 1536w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-6-1568x72.png 1568w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-6.png 1590w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>



<h5 class="wp-block-heading">Attendee Movement Notifications</h5>



<p class="wp-block-paragraph">With the Attendee Movement notifications, HTTP POST requests will be sent whenever&nbsp;an attendee’s ticket is validated for <a href="https://kb.ticketing.events/knowledge-base/movement-validation/">movements</a>. You can set it up for either those exiting a venue or for those returning to it.</p>



<p class="wp-block-paragraph">To set it up, first, choose the event from the&nbsp;<strong>Events</strong>&nbsp;dropdown, then choose&nbsp;<strong>Movement</strong>&nbsp;under the&nbsp;<strong>Notification Type</strong>&nbsp;dropdown.</p>



<p class="wp-block-paragraph">After that, choose the ticket you want to receive notifications for, then select the movement direction.</p>



<p class="wp-block-paragraph">Check the&nbsp;<strong>Enable Notification</strong>&nbsp;checkbox, then enter the URL where the POST requests should be sent.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="48" src="https://kb.ticketing.events/wp-content/uploads/2021/11/image-7-1024x48.png" alt="" class="wp-image-602" srcset="https://kb.ticketing.events/wp-content/uploads/2021/11/image-7-1024x48.png 1024w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-7-300x14.png 300w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-7-768x36.png 768w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-7-1536x72.png 1536w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-7-1568x74.png 1568w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-7.png 1589w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/webhook-notifications/">Webhook Notifications</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Push Notifications</title>
		<link>https://kb.ticketing.events/knowledge-base/push-notifications/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Tue, 24 Aug 2021 12:11:02 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=571</guid>

					<description><![CDATA[<p>Get notifications on your desktop or mobile device (similar to SMS) when specific milestones are reached for sales, revenues, and check-ins.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/push-notifications/">Push Notifications</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">Push notifications are dismissable browser pop-up messages that appear on desktops or mobile devices regardless of whether one is logged in to an account or has the browser opened.</p>



<p class="wp-block-paragraph">You can receive notifications for ticket sales, revenues earned, or checked-in attendees.</p>



<p class="wp-block-paragraph">These notifications are specific to a user’s browser, therefore each user who is interested in receiving them would need to set up his/her own notification.</p>



<p class="wp-block-paragraph">These push notifications, on desktops, are supported on Chrome, Firefox, Opera, and Edge browsers. On mobile devices, only Android OS supports them at this time. </p>



<p class="wp-block-paragraph">The notifications will only be displayed on the last device that they were enabled on.</p>



<h3 class="wp-block-heading">Setting up Push Notifications</h3>



<p class="wp-block-paragraph">From the&nbsp;<a href="https://ticketing.events/app/integrate" target="_blank" rel="noreferrer noopener">Integrations</a>&nbsp;page, go to the&nbsp;<strong>Push Notifications</strong>&nbsp;section.</p>



<p class="wp-block-paragraph">Click on the&nbsp;<strong>Enable Notification</strong>&nbsp;button, then follow the browser prompts to grant the access permissions.</p>



<p class="wp-block-paragraph">Once that’s done, click on the&nbsp;<strong>Settings</strong>&nbsp;button.</p>



<h4 class="wp-block-heading">Notification Types</h4>



<p class="wp-block-paragraph">From the Settings page, there are three types of notifications that can be set up.</p>



<h5 class="wp-block-heading">Sales Notifications</h5>



<p class="wp-block-paragraph">These notifications will be displayed whenever a ticket is sold or when a regular milestone is reached, for example, on every 50 tickets sold.</p>



<p class="wp-block-paragraph">To set it up, first, choose the event from the <strong>Events</strong> dropdown, then choose&nbsp;<strong>Sales</strong>&nbsp;under the&nbsp;<strong>Notification Type</strong>&nbsp;dropdown.</p>



<p class="wp-block-paragraph">After that, choose the ticket you want to receive notifications for, then select the frequency or type and enter your own value.</p>



<p class="wp-block-paragraph">Check the <strong>Enable Notification</strong> checkbox, then choose where the notifications should be displayed, e.g on mobile devices, desktops, or both. </p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="46" src="https://kb.ticketing.events/wp-content/uploads/2021/11/image-1024x46.png" alt="" class="wp-image-592" srcset="https://kb.ticketing.events/wp-content/uploads/2021/11/image-1024x46.png 1024w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-300x13.png 300w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-768x34.png 768w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-1536x69.png 1536w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-1568x70.png 1568w, https://kb.ticketing.events/wp-content/uploads/2021/11/image.png 1591w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>



<h5 class="wp-block-heading">Revenue Notifications</h5>



<p class="wp-block-paragraph">These notifications will be displayed whenever a ticket&#8217;s revenue earned reaches a regular amount, for example, on every $200 earned.</p>



<p class="wp-block-paragraph">To set it up, first, choose the event from the <strong>Events</strong> dropdown, then choose&nbsp;<strong>Revenue</strong>&nbsp;under the&nbsp;<strong>Notification Type</strong>&nbsp;dropdown.</p>



<p class="wp-block-paragraph">After that, choose the ticket you want to receive notifications for, then select the frequency or type and enter your own value.</p>



<p class="wp-block-paragraph">Check the <strong>Enable Notification</strong> checkbox, then choose which devices should receive the notifications.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="40" src="https://kb.ticketing.events/wp-content/uploads/2021/11/image-1-1024x40.png" alt="" class="wp-image-594" srcset="https://kb.ticketing.events/wp-content/uploads/2021/11/image-1-1024x40.png 1024w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-1-300x12.png 300w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-1-768x30.png 768w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-1-1536x60.png 1536w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-1-1568x61.png 1568w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-1.png 1611w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>



<h5 class="wp-block-heading">Attendee Check-in Notifications</h5>



<p class="wp-block-paragraph">These notifications will be displayed whenever an attendee&#8217;s ticket is <a href="https://kb.ticketing.events/knowledge-base/event-tickets-validation/">validated</a> (checked-in). You can set it up for each ticket validation, or for a regular milestone, e.g, for every 20 check-ins made.</p>



<p class="wp-block-paragraph">To set it up, first, choose the event from the <strong>Events</strong> dropdown, then choose to&nbsp;<strong>Check-ins</strong>&nbsp;under the&nbsp;<strong>Notification Type</strong>&nbsp;dropdown.</p>



<p class="wp-block-paragraph">After that, choose the ticket you want to receive notifications for, then select the frequency or type and enter your own value.</p>



<p class="wp-block-paragraph">Check the <strong>Enable Notification</strong> checkbox, then choose which devices should receive the notifications.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="52" src="https://kb.ticketing.events/wp-content/uploads/2021/11/image-2-1024x52.png" alt="" class="wp-image-595" srcset="https://kb.ticketing.events/wp-content/uploads/2021/11/image-2-1024x52.png 1024w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-2-300x15.png 300w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-2-768x39.png 768w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-2-1536x78.png 1536w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-2-1568x79.png 1568w, https://kb.ticketing.events/wp-content/uploads/2021/11/image-2.png 1585w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>



<h3 class="wp-block-heading">Mobile Notifications</h3>



<p class="wp-block-paragraph">To set up mobile notifications, at the top of the page, click on the <strong>Mobile Notifications</strong> button.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="206" height="61" src="https://kb.ticketing.events/wp-content/uploads/2021/11/image-3.png" alt="" class="wp-image-596"/></figure>



<p class="wp-block-paragraph">Scan the QR code that will be displayed. The QR code will take you to a mobile page that you can then enable the notification on.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/push-notifications/">Push Notifications</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
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		<title>Integrating with Microsoft Power Automate</title>
		<link>https://kb.ticketing.events/knowledge-base/integrating-with-microsoft-power-automate/</link>
		
		<dc:creator><![CDATA[ticketing.events]]></dc:creator>
		<pubDate>Thu, 30 Jul 2020 22:25:56 +0000</pubDate>
				<guid isPermaLink="false">https://kb.ticketing.events/?post_type=epkb_post_type_1&#038;p=522</guid>

					<description><![CDATA[<p>Connectors A connector allows an underlying service to talk to Microsoft Power Automate, Microsoft Power Apps, and Azure Logic Apps. It provides a way for you to connect your account&#8217;s data and leverage a set of pre-built actions and triggers that enables you to create automated workflows. Finding our connector Our connector is named “Ticketing.events”. [&#8230;]</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/integrating-with-microsoft-power-automate/">Integrating with Microsoft Power Automate</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<h3 class="wp-block-heading" id="articleTOC_1">Connectors</h3>



<p class="wp-block-paragraph">A connector allows an underlying service to talk to Microsoft Power Automate, Microsoft Power Apps, and Azure Logic Apps. It provides a way for you to connect your account&#8217;s data and leverage a set of pre-built actions and triggers that enables you to create automated workflows.</p>



<p class="wp-block-paragraph"></p>



<h4 class="wp-block-heading" id="articleTOC_2">Finding our connector</h4>



<p class="wp-block-paragraph">Our connector is named “<a href="https://docs.microsoft.com/en-us/connectors/ticketingevents/" target="_blank" rel="noreferrer noopener">Ticketing.events</a>”.</p>



<p class="wp-block-paragraph">During your workflow setup, search for “Ticketing.events” in the search box.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="613" height="269" src="https://kb.ticketing.events/wp-content/uploads/2020/07/image-1.png" alt="" class="wp-image-524" srcset="https://kb.ticketing.events/wp-content/uploads/2020/07/image-1.png 613w, https://kb.ticketing.events/wp-content/uploads/2020/07/image-1-300x132.png 300w" sizes="auto, (max-width: 613px) 100vw, 613px" /></figure>



<h4 class="wp-block-heading" id="articleTOC_3">Using our connector</h4>



<p class="wp-block-paragraph">Ticketing.event&#8217;s connector enables you to automate the issuance of e-tickets using data outputs from other flows.</p>



<p class="wp-block-paragraph">For example, data output from an Excel Online spreadsheet, Google Sheets, or Microsoft forms can be used to set up new attendees and <a href="https://kb.ticketing.events/knowledge-base/adding-tickets/">issue e-tickets</a>.</p>



<h3 class="wp-block-heading" id="articleTOC_1">Setting up authentication</h3>



<p class="wp-block-paragraph">In order for Microsoft Power Automate to connect to your account, authentication is needed.</p>



<p class="wp-block-paragraph">We use API keys for the authentication. To obtain the key, go to your&nbsp;<a href="https://ticketing.events/app/profile">Profile</a>&nbsp;page.</p>



<p class="wp-block-paragraph">On your&nbsp;<strong>Profile</strong>&nbsp;page, go to the&nbsp;<strong>API</strong>&nbsp;tab.</p>



<p class="wp-block-paragraph">If you haven’t generated a key before, click on the&nbsp;<strong>Get API Key</strong>&nbsp;button.</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="90" src="https://kb.ticketing.events/wp-content/uploads/2020/07/image-1024x90.png" alt="" class="wp-image-523" srcset="https://kb.ticketing.events/wp-content/uploads/2020/07/image-1024x90.png 1024w, https://kb.ticketing.events/wp-content/uploads/2020/07/image-300x26.png 300w, https://kb.ticketing.events/wp-content/uploads/2020/07/image-768x68.png 768w, https://kb.ticketing.events/wp-content/uploads/2020/07/image.png 1077w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>



<p class="wp-block-paragraph">A short string composed of random characters will be generated.</p>



<p class="wp-block-paragraph">Click on the&nbsp;<strong>Copy</strong>&nbsp;button to copy it and paste it in your Power Automate account when prompted to do so.</p>



<p class="wp-block-paragraph">Note – subsequent clicks on the&nbsp;<strong>Get API key</strong>&nbsp;button, will invalidate the previously generated keys.</p>
<p>The post <a href="https://kb.ticketing.events/knowledge-base/integrating-with-microsoft-power-automate/">Integrating with Microsoft Power Automate</a> appeared first on <a href="https://kb.ticketing.events">Ticketing.events</a>.</p>
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